Below are Lean Six Sigma success stories in the High Technology industry organized alphabetically. For success stories in other industries, please visit our Lean Six Sigma Success Stories page.
Advantage Aviation Technologies
Advantage Aviation Technologies (AAT) Integrates Lean & Six Sigma Management Process Improvement Protocols
Advantage Aviation Technologies (AAT) recently announced the integration of Lean and Six Sigma into the company’s’ full service fabrication and repair facility. The president of AAT announced that the integration of these two process improvement systems and tools is critical in today’s manufacturing climate. Lean protocols were initially implemented earlier this year, January 2015, and will continue to be heavily supported in operations.
Cisco’s Internet Business Solutions Group (IBSG) proposes an immersive, interactive virtual environment to overcome the challenges of time, distance, and limited resources. Through this robust, interactive environment, they were able to design new processes and make recommendations that resulted in a significant reduction of time to service customers and overall service costs. The leader of the lean event stated that the immersive, collaborative environment resulted in a 50 percent reduction in time-to-decision among participants on key issues. The session was completed in 30 percent less time than a conventional workout, resulting in significantly increased productivity.
A good approach to measurement is provided by the Six Sigma framework, which describes four families of measures. These families are known as the PFQT measures, which detail the productivity (process), financials (cost), quality, and timeliness (schedule) of a project. An effective measurement strategy includes metrics that address these four areas.
“The Lean journey never ends,” said Flex Global’s Vice President. To keep the journey fun and alive, process improvement projects are turned into friendly competition where successes are always celebrated and their global network is always leveraged.
FutureDial, the leading provider of mobile device processing solutions for Wireless Carriers recently partnered with OptoFidelity to provide world-class robotic solutions with FutureDial’s Lean One-Touch software platform.
“The adoption of Lean Six Sigma philosophies within our Lean One-Touch software platform has paved the path to integrating leading-edge robotics such as that from OptoFidelity.”
With OptoFidelity’s test automation technology and FutureDial’s system integration software capabilities combined, it’s led to a seamless, lean operating environment where they expect to reduce the “customer buy-back” process by more than thirty times it’s original cycle time.
Gulfstream Aerospace Corp.
In earlier news this month, Gulfstream Aerospace Corp. announced a new milestone. They have completed their 1,000th auxiliary power unit (APU) repair. They have reduced repair time over the years with Lean Six Sigma to create their efficiency models.
Ingram Micro Inc.
By leveraging ITIL, Six Sigma(TM), and other Total Quality Management (TQM) process models, Ingram Micro’s BC/DR services also provide a repeatable, consistent approach to service that can grow and change with solution providers’ and end users’ business needs.
Improving business results is important in every organization. Project managers are often the change agents charged with leading the improvement efforts. Understanding and incorporating the Six Sigma DMAIC steps into every project can help project managers not only be more effective but can lead to breakthrough results. Attaining a Six Sigma Green Belt certification is the best approach for project managers who want to demonstrate that they are ready to accept the challenge of improving their organization’s business results.
Seegrid is a pioneer in 3D vision navigation and their personnel growth is matching the strong marketplace demand. The company’s strength is due to the growth of fork truck free mandates among Lean focused manufacturing.
Six-sigma methodologies lead to understanding of root causes of yield loss in the back-end process. A data- driven decision making process is used to allocate resources and to optimize process flows. As a result, the yield of the backend process was increased by nine percentage points over the last three years. The team has achieved backend process (post- probe) yield increase of 3% per year for each of the last three years. Yield improvement activities also improve quality by reducing the PPM defective delivered to the downstream operations (the customer). Further, sustained yield improvement contributes significant cost savings.
Technical debt is a common and highly specialized term in the software development industry. “Lower is better, and if it’s high, then you may have one or more technical debts in place.” The best way to discover this kind of debt and take action is with Lean Six Sigma.
Organizations are to reap the rewards of their technology investments but first, they need to shift their thinking. According to Barry O’Reilly, principal at ThoughtWorks Europe, organizations need to adopt organization-wide Lean enterprise principles. Through the elimination of waste, continual reevaluation of processes, and the better understand of the voice of the customer, rewards will be waiting!
Visual Marking Systems
Visual Marking Systems (VMS) is committed to quality, sustainability, customer service, and fair pricing. These commitments have boosted the 100+ employee team to a leading position among many other providers of product branding and identification products. VMS is considered a Lean manufacturing company and they apply Six Sigma throughout their daily operations to reduce Waste and production times. VMS continues to grow and they plan on staying on their “lean and mean” path.
Xerox Lean Six Sigma is a powerful business-improvement tool that can enhance the effectiveness of Xerox and of the services we provide to our customers. It leads to solutions that no one person could ever develop alone. And the return on investment can be huge. The Xerox Lean Six Sigma tools, processes and principles are built on earlier Leadership Through Quality and new quality efforts at Xerox. Since 2003, Xerox people have been using Xerox Lean Six Sigma tools and methods in both internal projects and projects for customers. These projects focus on reducing waste and increasing effectiveness in vital business processes to bring measurable improvements in results for customers and the company.