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FAQs

How do I reset my password to access my account and courses?

  1. Visit our forgot password page
  2. Enter your username (email address) and click continue
  3. Check your email (and spam/junk) for a link to reset your password
  4. If you receive an error or your account is locked, please contact us,  and we’ll help you further

What do I do if my course isn’t loading properly?

We recommend using Google Chrome when accessing our courses. This solves most issues people have. You can also try clearing/emptying your cache. If you’re still having issues, try an incognito browser or another browser/devices. If you still have issues, contact us, and we’ll assist you further.

What do I do if I registered for a course but haven’t received access?

Your course and login information is typically emailed to you within a few minutes. If you have not received it in your inbox, check your spam/junk folder. Sometimes, these emails are filtered. If you haven’t received anything, please contact us, and we’ll assist you further.

What are the differences between each of the courses that you offer?

You can view our Course Outline and Comparison Guide to see the material covered and the duration of each course.

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