6 Key Questions That Government Agencies Should Ask to Accelerate Process Improvement
Inside and outside of the Public sector, the pressure is growing for lean process improvement and increased quality. The idea has been around for decades. Everybody gets it. Who doesn’t want Government and Education serving us better than last year? We’re trying! But how do we effectively pursue Continuous Improvement…
Survey Says: What Resources Do Organizations Dedicate to Process Improvement?
Project Example: How Lean Six Sigma Tools Improved Operations for a Development Team by 95%
Project Summary The Challenge: Development stopped for 7 days during every Content Management System (CMS) release cycle. The Discovery: The CMS architecture did not allow for code development while new code was being tested and released. The Improvements: They cleaned up existing Quality Assurance (QA) environments, set up dedicated Development…
How to Ensure Your Business Processes Are Ready for Lean Six Sigma Improvement
There are countless reasons why somebody would want to deploy Lean Six Sigma, from the process improvements that are at the core of any Lean Six Sigma project, to the measurable, quantifiable financial gains that come from optimizing an entire team’s processes. Suffice to say, having such a tried-and-tested, globally-renowned…
Survey Says: Do Organizations Prefer Online or Onsite Meetings?
How to Brainstorm Remotely to Get the Best Lean Six Sigma Solutions
Group brainstorming has been a part of organizational culture for as long as anyone can remember and is a critical part of Lean Six Sigma. Even though it has its pitfalls, it remains the go-to method for problem solving and idea generation. However, during the COVID-19 pandemic, brainstorming has been…
Webinar: Remote Learning – How to Successfully Switch Lean Six Sigma Training From Onsite to Online
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How to Collect Baseline Data for Lean Six Sigma Projects Successfully
What Exactly is Baseline Data? In the Lean Six Sigma world, baseline data is a measure of how a process is performing (were you thinking “baseball?”). The “base” refers to the start of the improvement effort and the “line” refers to the level of capability. What does baseline data look…
4 Tips for Setting Up Remote Process Improvement Teams for Success
By this point in 2020, the majority of people reading this will have had some amount of experience with remote work. What’s your experience? I’ve heard of teams that flourished, with happier & more productive people, who will embrace remote work moving forwards. On the flip side, I’ve heard people…
Project Example: Reducing Mail Packaging TimeFrom 415 to 96 Minutes, Featuring Franklin Garrett and Jared Church
Project Summary The Challenge: UC San Diego students’ accounts were being sent to collections before they ever received Final Notice Letters—leaving them no time to react. The Discovery: The time it took the Student Business Services Department to produce, stuff and mail Final Notice Letters varied greatly, with a…
Survey Says: Do Organizations Support Process Improvement?
Project Example: University Class Scheduling Increases Production by 56% With Savings of $226K
Project Summary The Challenge: It took UC San Diego 3-5 months to assign 2,500 classes The Discovery: 4 of 15 major tasks took 75% of the total time The Improvements: They eliminated the need for thousands of emails and phone calls The Results: Reduced wait time by 75% Reduced process…
