There is a paradox within process improvement efforts. The familiar adage, “fix what bugs you,” is a great motivator for process teams. But what if that doesn’t serve the customer? In a siloed organization, does fixing what bugs us necessarily fix what bugs the customer? It makes sense to place…
On July 23rd, the Ash Center for Democratic Governance and Innovation at Harvard University announced the finalists for the 2018 Innovations in American Government Award. The finalists will compete for a $50,000 grand prize. The Innovations Award has recognized public-sector programs that make American government more efficient, creative and effective…
This month at the cafe we got a visit from the wonderful Aisha Ahmad of MemorialCare who discusses her efforts to keep desperately needed nurses on staff by developing mentoring programs. In this month's Poll, we find out exactly how long it takes people to complete Black Belt Projects. For…
Do you ever walk into a store and know at a glance where to find what you need? Do you notice that seemingly long lines can often move really quickly? Do you find yourself wondering why things don't go horribly wrong more often? Lean Six Sigma is at work! Mistake-proofing,…
Making process improvement results concrete and tangible is not that hard to do and can help quantify measurable results for not just individual projects but for an entire continuous improvement program. Although each organization may support different kinds of savings, we will share a general approach to help you quantify…
Whether it's done consciously or not, problem solvers and their teams are responsible for the outcomes of a lot of important decisions. Taking no action at all is effectively a decision. And decisions were not created equally! Tune in to this comprehensive webinar to make sure you're using the right…
GoLeanSixSigma.com is excited to announce that we will be a sponsor at the 5th annual Instant Impact 2018 Conference by PMI Olympia this year! Instant Impact 2018, Project Management Institute's fifth annual development event, will happen on Thursday, October 25, 2018 at the Hotel Murano in Tacoma, Washington. Attendees can expand their…
Since 2004, LeanPath has offered the world's first automated food waste tracking technology, led by CEO and co-found Andrew Shakman. With many foodservice providers primarily managing risk, operators are worried they will run out of food, order too much, not have enough, and simply concerned over food safety. Having initially…
No one sent you a Zingerman's Cheesecake? We've got the next best thing - an interview with Tom Root, the Managing Partner for Zingerman's Mail Order and Chief Operating Officer for the larger community of Zingerman's Businesses. Listen to the lessons he learned that paved the way to a phenomenal…
Lean Frontiers and the Lean Enterprise Institute collaboratively hosted the Lean Coaching Summit in Seattle, WA this July. The event was intimate enough to make you feel like you’d met everyone but big enough to connect you to the Lean community. Attendees included: Coaches for; Executives, Management, Organizations, Lean/Problem Solving/Continuous…