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With GLSS, the company reduced the call drop rate in half from 20% to 10%âa 50% improvement!
With GLSS, the company achieved a 37% decrease in total maintenance delays, with weekly delay hours dropping from 12 to 7.6âa 37% improvement!
With GLSS, the hospital reduced its average new employee onboarding time from 17.4 days to less than 9.8 daysâa remarkable 44% improvement!
Hiring Project Managers took far too longâup to 115 days. This excessive S&Tâs ability to support R&D projects efficiently resulted in slower project delivery times. With GLSS Green Belt Training & Certification, they reduced the time to 57 daysâa 50% improvement.
Thanks to the changes guided by the GLSS training, the call center saw a 54% drop in wait time, from an average of 3.3 minutes to 1.5 minutes.
GLSS and Kure are proud to announce the appointment of David Sun as its new Chief Executive Officer, effective immediately.
GLSS is excited to announce our sponsorship for the 2024 Instant Impact PMI Professional Development Virtual Conference!
With GLSS, the time it took to complete surgical supply updates dropped significantly from an average of 54 hours to 31 hours per updateâa 42% improvement!
Packing productivity improved by 10%, which meant hydrangeas could be packed and shipped faster, reducing their exposure to heat stress and improving the overall quality of the plants.
With GLSS Green Belt Training & Certification, this City Government was able to reduce the permit application time from 27.8 days to 18.6 daysâa 33% improvement!
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