Online training can be very effective for learning especially with the flexibility to schedule self-directed work. However, when a group of employees are going through Lean Six Sigma training, how can a sense of community be maintained and how do we help keep learners on task? In this introductory webinar,…
This month’s book is Storytelling at Work: How Moments of Truth on the Job Reveal the Real Business of Life by Mitch Ditkoff. About the Book: “There have been great societies that did not use the wheel, but there have been no societies that did not tell stories.” - Ursula…
I write this blog at the risk of disappointing many people - okay, women - across the globe who love to buy shoes and amass gorgeous shoe collections. I hear you! For a long time, I reveled in the joy of buying snazzy shoes and spent plenty of time admiring…
A team of Millikin University MBA students collaborated with Caterpillar Inc. in an effort to learn about process improvement. After 18 weeks of classwork, the team got together with Caterpillar senior staff to take a deeper look at the company processes. Using Six Sigma, the team broke down and analyzed…
Do you ever walk into a store and know at a glance where to find what you need? Do you notice that seemingly long lines can often move really quickly? Do you find yourself wondering why things don't go horribly wrong more often? Lean Six Sigma is at work! Mistake-proofing,…
Who said “Quality is free - but it’s not a gift"? Who was the first non-doctor to create a vaccine? Who maintained that zero defects was the job of management as much as the front line. Philip Crosby! He said it was less expensive to do it right the first…
Throughout the year we celebrate the birthdays of the “Grand-Daddies” of Quality (also known as “Quality Gurus”). These are the founders of modern day process improvement! We owe this venerable group a debt of gratitude for all of the concepts, tools and methods we often take for granted. If you ever…
LA County Registrar/Recorder County Clerk is improving the flow of Election Day. Watch this 30 minute Success Story on how Matt Newhouse reduced waste to speed up troubleshooting during elections. Watch Success Story View Slides
Every month, you’ll have a chance to win your Yellow Belt Certification ($99 value) for free! How? Enter each month’s contest by following the simple instructions on this post. Come back monthly to enter the contest or view who has won. Good luck, Go-Getters! June 2017 Contest – Closed Share our…
Are you in Manufacturing? Whether you’re just starting your Lean journey or you’re in the middle of improving a process, guidance from Experts can help make your efforts easier – and more successful! In this short interview, we interview Lean Expert, Mike Osterling, who shares key insights to being successful…