At the time of this project, Chris Franco was a Lean Six Sigma Green Belt, Army Veteran and Special Projects Coordinator at King County in the state of Washington. His team at King County decided it was time to focus on improving a painful process for the customer: the…
Is there any waste in your process? Yes! There are 8 of them to be exact. And one way to root out the 8 Wastes is to conduct a Waste Walk. It's a great way to introduce co-workers to "see with new eyes," recognize the process issues all around them…
Dr. Deming was amazing, but who was his teacher? Who produced the PDCA Cycle? Who conceived of Statistical Process Control? The modest man behind the scenes, another fascinating product of the Hawthorne Works, was none other than Walter Shewhart. This year would have marked Walter Shewhart’s 128th birthday – truly…
In this episode of the Just-In-Time Cafe, Tracy interviews PEX Conference Award Winner Shane Wentz, former Global Director of Continuous Improvement at Radial! In our Survey Says segment, we'll discuss the results of this-month's poll and the answer is... "Take a Walk." For In the News we'll discuss a recent…
Everyone exhilarates at the sight of people competing in sports. Imagine instead of a ring or a track, it’s a ballroom. Instead of Mike Tyson or Usain Bolt, visualize Lean Six Sigma professionals. And instead of boxing or sprinting, picture these professionals competing to streamline processes! Fascinating, right? I am…
Do you ever walk into a store and know at a glance where to find what you need? Do you notice that seemingly long lines can often move really quickly? Do you find yourself wondering why things don't go horribly wrong more often? Lean Six Sigma is at work!…
Having worked in Continuous Improvement for over 30 years, I have seen “Improve Customer Satisfaction” proposed as a project goal on numerous occasions and there are some problems with that. Choosing an improvement project can be difficult for individuals and companies that are new to Continuous Improvement. Finding the “right”…
Join our very own Elisabeth Swan for an engaging introduction to Continuous Improvement and what's involved! This presentation will cover why organizations choose Lean Six Sigma and how they can stay ahead of the curve by building problem-solving cultures. We'll cover the structure and engage in some basic concepts like…
GoLeanSixSigma.com is excited to announce that we will be a featured sponsor at the 6th Annual MSAMA Conference this year! The 6th Annual Massachusetts Society of Academic Medical Administrators (MSAMA) Conference will happen on Friday, March 29, 2019 at the Hilton Boston Back Bay. This conference is designed for administrators of…
Who is the The Grand Poobah of Toyota Production System? The Wizard of Lean? His Royal Eminence of Efficiency? Sure, he had some help, but Taiichi Ohno was the behind-the-scenes master of what is now known as Lean Manufacturing. Time to appreciate a significant quality forbear! This year would have…