FAQs

What is included in my GLSS Membership?

Included in your GLSS Membership is access to all courses (White, Yellow, Green, Black, Lean) as well as future course updates and releases.

Do I have to subscribe to GLSS Membership if I only need an extension?

Yes. We no longer offer standalone course extensions; your current course(s) are extended for 1 year automatically with a GLSS Membership and you’ll also get access to all our courses.

Can I cancel my GLSS Membership at any time?

Yes, you may cancel your membership at any time, but you will lose access to courses if you do so.

Will my current course progress transfer over if I subscribe to GLSS Membership?

Yes, all course progress will transfer once you subscribe to GLSS Membership.

How often do my certifications need to be renewed?

With a GLSS Membership, certification renewals are required every two years.

Why haven’t I received my login information?

You will receive access within 1 business day of subscribing to GLSS Membership. If you purchase a Team, Business or Enterprise Plan, we will contact you to schedule your live onboarding.

Where is my receipt of purchase?

Receipts will be emailed to the address you used to register. Please check spam/junk folders. Contact us if you are still having issues.

What is Kure?

Kure is a Process Improvement Project Management App that automates your Lean Six Sigma project work with AI. With Kure, you can complete projects faster with better results. After completing your GLSS Training & Certification, you can use what you learned to easily complete Lean Six Sigma projects in Kure.

Can I change the email my account is active under?

Yes. Please send us an email with the address you’d like to be reflected and we can update it for you.