Come spend time with author Katie Anderson and Toyota Leader Isao Yoshino as we discuss Katie’s new book, Learning to Lead, Leading to Learn. Katie and Isao tell us about their working relationship and how their conversations deepened Isao’s appreciation of his leadership journey. We delve into the contrasting…
What’s the secret Quality connection between Italy and Japan? The Pareto Chart! Signore Pareto provided his 80/20 rule and Dr. Ishikawa created the Pareto Chart and included it in his 7 Basic Quality Tools. Voila! (that’s French) An international pairing was born to help pave the problem solving path. Vilfredo…
Who said “Quality is free, but it’s not a gift"? Who was the first non-doctor to create a vaccine? Who maintained that zero defects was the job of management as much as the front line? Philip Crosby! He said it was less expensive to do it right the first time…
“Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it's the only thing that ever has.” - Margaret Mead Fellow Lean community practitioners, as the recent Coronavirus outbreak is showing us, there is a tremendous gap between the current situation and the state of…
Do you have a hidden factory? Do you know employees who always have time to do it over but never time to get it right? Did you know organizations waste up to 40% of their capacity this way? Well, raise a glass to the quality guru who championed the capture…
The Challenge New projects for King County mean new grants and new cost centers. But setting up cost centers was taking too long and nothing could proceed without the new cost center. There were customers waiting over 30 days—and some 80 days—to have their forms processed. Megan Rulien, an Administrator…
These 5 belts of Lean Six Sigma sound like karate, but we're not teaching self-defense, we're teaching problem-solving! Join us for this one-hour Introductory webinar to understand the Belt Levels of Lean Six Sigma. Webinar Level Introductory Agenda Purpose of the belt levels The 5 belts of Lean Six…
What do you call it when a garage door stops closing before it hits your head? The Hokey Pokey? No, a Poke-yoke! Lucky for us, Shigeo Shingo baked this mistake-proofing technique into the Toyota Production System and the rest is history. This year would have marked Shigeo Shingo’s 111th birthday,…
Don’t be scared of Lean Six Sigma, be a Go-Getter! This Halloween we’re launching a spook-tacular sale so you can learn Lean Six Sigma and get get Certified for less! Until Friday, November 1, you can save $200 on the highest rated Lean Six Sigma Certification in the world with…
The first live presentation of this webinar was so popular that we're doing an encore presentation! The Fishbone (aka Cause & Effect or Ishikawa) Diagram is a seemingly simple method of conducting structured brainstorming around the root cause of a process problem. So why is it so hard to…