What’s the secret Quality connection between Italy and Japan? The Pareto Chart! Signore Pareto provided his 80/20 rule and Dr. Ishikawa created the Pareto Chart and included it in his 7 Basic Quality Tools. Voila! (that’s French) An international pairing was born to help pave the problem solving path. Vilfredo…
Who said “Quality is free, but it’s not a gift"? Who was the first non-doctor to create a vaccine? Who maintained that zero defects was the job of management as much as the front line? Philip Crosby! He said it was less expensive to do it right the first time…
Who put the “Six” in Six Sigma? Who’s the man behind the first Malcolm Baldrige Award and how did he get so good at betting on race horses? This year would have marked Bill Smith’s 91st birthday. Mr. Smith is credited with coining the term “Six Sigma” and developing the…
The Challenge New projects for King County mean new grants and new cost centers. But setting up cost centers was taking too long and nothing could proceed without the new cost center. There were customers waiting over 30 days—and some 80 days—to have their forms processed. Megan Rulien, an Administrator…
What do you call it when a garage door stops closing before it hits your head? The Hokey Pokey? No, a Poke-yoke! Lucky for us, Shigeo Shingo baked this mistake-proofing technique into the Toyota Production System and the rest is history. This year would have marked Shigeo Shingo’s 111th birthday,…
If Bill Smith was the father of Six Sigma, Mikel Harry, in his words, was the godfather. We lost Dr. Harry in 2017 but this month would have marked his 68th birthday. Dr. Harry worked with pioneer Bill Smith at Motorola to refine the Six Sigma method and spread it…
There was an article earlier this year with the title, “Whatever Happened to Six Sigma?” It focused on the rise and decline of the fortunes of General Electric—the most famous adopter of the Six Sigma Process Improvement method. It’s an interesting question, and the answers reveal some underlying truths about…
Do you ever walk into a store and know at a glance where to find what you need? Do you notice that seemingly long lines can often move really quickly? Do you find yourself wondering why things don't go horribly wrong more often? Lean Six Sigma is at work!…
UC San Diego was just ranked the #1 public university in the country, for the ninth time in ten years, by Washington Monthly. GoLeanSixSigma.com is proud to partner with this prestigious university to provide Lean Six Sigma Training to the world. Lean Six Sigma Green Belt and Black Belt courses…
Tehseen Lazzouni is a Lean Six Sigma Green Belt and Financial Analyst in the Chemistry & Biochemistry Department at UC San Diego, one of the world's leading public research universities. Through DMAIC, Tehseen was able to identify and remove redundancies, streamline her process, and reduce interruptions to the process –…