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Accounting Firm Meyers Brothers Kalicka Buys Time With Six Sigma

Accounting Firm Meyers Brothers Kalicka Buys Time With Six Sigma

The back-room operations of Meyers Brothers Kalicka (MBK), a Holyoke-based accounting firm, has strengthened its relationship with clients and improved overall processing time thanks to Six Sigma. Taking the lead in her company's process improvement journey, Melyssa Brown saw inefficiencies within MBK's interactions with their clients and the unreliability of…

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Lean Six Sigma Is Everywhere

Lean Six Sigma Is Everywhere

Do you ever walk into a store and know at a glance where to find what you need? Do you notice that seemingly long lines can often move really quickly? Do you find yourself wondering why things don't go horribly wrong more often? Lean Six Sigma is at work! Mistake-proofing,…

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Philip Crosby: Grand-Daddy Of Quality

Philip Crosby: Grand-Daddy of Quality

Who said “Quality is free - but it’s not a gift"? Who was the first non-doctor to create a vaccine? Who maintained that zero defects was the job of management as much as the front line. Philip Crosby! He said it was less expensive to do it right the first…

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