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six sigma

Lean Six Sigma (LSS) is a project management methodology. It equips organizations across the spectrum—from Fortune 500 giants to government bodies, nonprofits, and small- to

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I love speaking with people who use Lean Six Sigma (LSS). Each story is different, even when I recognize the familiar benefits of LSS in

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The martial art of Karate is a lifelong process. One that guides practitioners to overcome challenges, achieve goals, continually improve, and to do so with

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In the pursuit of excellence, businesses are always looking for ways to improve efficiency, deliver quality products or services, and increase customer satisfaction – while

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What’s the secret Quality connection between Italy and Japan? The Pareto Chart! Signore Pareto provided his 80/20 rule and Dr. Ishikawa created the Pareto Chart

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Who said “Quality is free, but it’s not a gift”? Who was the first non-doctor to create a vaccine? Who maintained that zero defects was

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Who put the “Six” in Six Sigma? Who’s the man behind the first Malcolm Baldrige Award and how did he get so good at betting

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THE CHALLENGE New projects for King County mean new grants and new cost centers. But setting up cost centers was taking too long and nothing

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What do you call it when a garage door stops closing before it hits your head? The Hokey Pokey? No, a Poke-yoke! Lucky for us,

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If Bill Smith was the father of Six Sigma, Mikel Harry, in his words, was the godfather. Dr. Harry worked with pioneer Bill Smith at

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