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Lean Six Sigma Is Everywhere

Lean Six Sigma Is Everywhere

Do you ever walk into a store and know at a glance where to find what you need? Do you notice that seemingly long lines can often move really quickly? Do you find yourself wondering why things don't go horribly wrong more often? Lean Six Sigma is at work! Mistake-proofing,…

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Bahama Bistro Bitstrip: Lean Lavatory

Bahama Bistro Bitstrip: Lean Lavatory

Evelyn: "Oh no, the toilets are backed up again." Tracy: "That's the 4th time this month!" Evelyn: "We need to fix this..." Tracy: "It's the worst of the 8 Wastes!" Tracy: "I know! We'll Lean Six Sigma the $#&! out of it!" Sure the Bahamas seem far away, but why…

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Bill Smith: Grand-Daddy Of Quality

Bill Smith: Grand-Daddy of Quality

Who put the “Six” in Six Sigma? Who’s the man behind the first Malcolm Baldrige Award and how did he get so good at betting on race horses? This year would have marked Bill Smith’s 88th birthday. Mr. Smith is credited with coining the term “Six Sigma” and developing the…

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Vilfredo Pareto: Grand-Daddy Of Quality

Vilfredo Pareto: Grand-Daddy of Quality

What’s the secret Quality connection between Italy and Japan? The Pareto Chart! Signore Pareto provided the visual for his 80/20 rule and Dr. Ishikawa included it in his 7 Basic Quality Tools. Voila! (that’s French) An international pairing was born to help pave the problem solving path. Vilfredo Pareto was…

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Philip Crosby: Grand-Daddy Of Quality

Philip Crosby: Grand-Daddy of Quality

Who said “Quality is free - but it’s not a gift"? Who was the first non-doctor to create a vaccine? Who maintained that zero defects was the job of management as much as the front line. Philip Crosby! He said it was less expensive to do it right the first…

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