Using Lean Six Sigma, I created a SIPOC, Project Charter and Pareto Chart to identify the biggest issues that our team faced (lack of training). We then used The 5 Whys and a Cause & Effect Diagram to learn that highly skilled workers were absent during that low production month and unskilled workers were absent during the high production month. This data helped to streamline the process and eliminate Non-Value Added Activities which increased monthly production by 50% within 3 months.
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