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SIPOC - 1.1 -

What is a SIPOC?

A SIPOC is a high-level view of a process which stands for Suppliers, Inputs, Process, Outputs, and Customers. Every Process starts with Suppliers who provide Inputs to the Process which results in an Output that is delivered to Customers.

Example of a SIPOC

Lunch Order to Delivery SIPOC

SIPOC Infographic


SIPOC Training -

SIPOC Training
Single Module

For a better understanding of SIPOC and an overview of Lean Six Sigma, check out our SIPOC Training!

Webinar Recording: 5 Ways a SIPOC Helps You Understand & Improve Your Process

To learn how to use SIPOC and how to apply Lean or Six Sigma, check out our Free Lean Six Sigma Yellow Belt TrainingGreen Belt Training or Lean Training.


Elisabeth Swan

Elisabeth is a Managing Partner at, the co-author of The Problem-Solver’s Toolkit and co-host of the Just-in-Time Cafe. For over 25 years, she's helped leading organizations like Amazon, Charles Schwab and Starwood Hotels & Resorts build problem-solving muscles with Lean Six Sigma to achieve their goals.