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What is Waste?

Waste is any step or action in a process that is not required to complete a process (called “Non Value-Adding”) successfully. When Waste is removed, only the steps that are required (called “Value-Adding”) to deliver a satisfactory product or service to the customer remain in the process.

The idea of process improvement is to identify and remove all forms of waste from a process in order to increase efficiency, reduce cost and provide customer value.

What are the 8 Wastes?

  1. Defects – Efforts caused by rework, scrap, and incorrect information.
  2. Overproduction – Production that is more than needed or before it is needed.
  3. Waiting – Wasted time waiting for the next step in a process.
  4. Non-Utilized Talent – Underutilizing people’s talents, skills, & knowledge.
  5. Transportation – Unnecessary movements of products & materials.
  6. Inventory – Excess products and materials not being processed.
  7. Motion – Unnecessary movements by people (e.g., walking).
  8. Extra Processing – More work or higher quality than is required by the customer.

To remember the 8 Wastes, you can use the acronym, “DOWNTIME.”

8 Wastes Resources

The 8 Wastes Observation Log is included in the The Problem-Solving Path™ Quick Win Project Planner. Use the 8 Wastes Observation Log to record any wastes you may observe during your Process Walk. Document the type of waste, the impact it has on your process and any clarifying notes.

Train your team on how to identify the 8 Wastes with our Problem-Solving Yellow Belt Training & Certification!

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