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Grand Daddy Of Quality - Joseph Juran - GoLeanSixSigma.com

Grand-Daddy of Quality: Joseph M. Juran

Dr. Juran was a Quality Man with a Quality Life, and, after celebrating 81 years, clearly a Quality marriage! Time to tip our hats to the man who pointed out that sometimes inspection costs more than the defects themselves. Huzzah! December 24th would have marked Mr. Juran’s 115th birthday -…

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The Biggest Lie About Six Sigma: It’s Dead

There was an article earlier this year with the title, “Whatever Happened to Six Sigma?” It focused on the rise and decline of the fortunes of General Electric—the most famous adopter of the Six Sigma Process Improvement method. It’s an interesting question, and the answers reveal some underlying truths about…

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Grand Daddy Of Quality - Noriaki Kano - GoLeanSixSigma.com

Grand-Daddy of Quality: Dr. Noriaki Kano

Did you know Dr. Kano was a student of Dr. Ishikawa? Did you know Dr. Kano was still with us? Does he know everyone still uses the Kano Model? Would that be a delighter for Dr. Kano? Inquiring minds want to know! This November marks Noriaki Kano’s 79th birthday (we’re…

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Grand Daddy Of Quality - Dr. W. Edwards Deming - GoLeanSixSigma.com

Grand-Daddy of Quality: Dr. W. Edwards Deming

“Don’t rule by fear,” “Stop inspection,” “Remove silos” and "Clarify your purpose.” Dr. Deming’s principles are as applicable today as they were when he was alive. He challenged managers to rule without fear, without targets or quotas and focus instead on setting the stage for pride of workmanship. What workplace…

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Lean Six Sigma Glossary - GoLeanSixSigma.com

TQM (aka Total Quality Management)

TQM was an organizational approach developed in the late 80's to create a culture of continuous improvement by focusing on customer satisfaction. The idea was that all levels and all members of an organization are responsible for improving its products, services and culture. Both Lean and Six Sigma build on…

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Lean Six Sigma Glossary - GoLeanSixSigma.com

Total Quality Management (aka TQM)

Total Quality Management was an organizational approach developed in the late 80's to create a culture of continuous improvement by focusing on customer satisfaction. The idea was that all levels and all members of an organization are responsible for improving the products, services and culture. Both Lean and Six Sigma…

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