TQM was an organizational approach developed in the late 80’s to create a culture of continuous improvement by focusing on customer satisfaction. The idea was that all levels and all members of an organization are responsible for improving its products, services and culture. Both Lean and Six Sigma build on the successes of TQM.
- By GLSS
GLSS (GoLeanSixSigma.com) is an internationally-recognized SaaS platform, offering Lean Six Sigma Training, Certification & Coaching. Together with our sister company, Kure, we leverage patent-pending technology to help businesses of all sizes optimize processes, manage projects, enhance efficiency and develop leadership and management skills â in transforming their companies and communities. No matter the industry, we can help you streamline operations, achieve your strategic goals with proven efficiency improvements and develop your strong team of leaders.
