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Shigeo Shingo: Grand-Daddy Of Quality

Shigeo Shingo: Grand-Daddy of Quality

What do you call it when a garage door stops closing before it hits your head? The Hokey Pokey? No, a Poke-yoke! Lucky for us, Dr. Shingo baked this mistake-proofing technique into the Toyota Production System and the rest is history. This year would have marked Shigeo Shingo’s 109th birthday,…

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Genichi Taguchi: Grand-Daddy Of Quality

Genichi Taguchi: Grand-Daddy of Quality

Did Taguchi design Kimonos? He could have, if he’d spent his life working in the family Kimono business (and I’m sure they would have been stunning), but lucky for us, this quality rebel devoted a lifetime to the idea that customers deserved better. This year would have marked Genichi Taguchi’s…

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Mikel Harry: Grand-Daddy Of Quality

Mikel Harry: Grand-Daddy of Quality

If Bill Smith was the father of Six Sigma, Mikel Harry, in his words, was the godfather. We lost Dr. Harry earlier this year but this month would have marked his 66th birthday. Dr. Harry worked with pioneer Bill Smith at Motorola to refine the Six Sigma method and spread…

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Joseph M. Juran: Grand-Daddy Of Quality

Joseph M. Juran: Grand-Daddy of Quality

Dr. Juran was a Quality Man with a Quality Life, and, after celebrating 81 years, clearly a Quality marriage! Time to tip our hats to the man who pointed out that sometimes inspection costs more than the defects themselves. Huzzah! December 24th would have marked Mr. Juran’s 113th birthday -…

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Dr. Noriaki Kano: Grand-Daddy Of Quality

Dr. Noriaki Kano: Grand-Daddy of Quality

Did you know Dr. Kano was a student of Dr. Ishikawa? Did you know Dr. Kano was still with us? Does he know everyone still uses the Kano Model? Would that be a delighter for Dr. Kano? Inquiring minds want to know! This November marks Noriaki Kano’s 77th birthday (we’re…

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Dr. W. Edwards Deming: Grand-Daddy Of Quality

Dr. W. Edwards Deming: Grand-Daddy of Quality

“Don’t rule by fear,” “Stop inspection,” “Remove silos” and "Clarify your purpose.” Dr. Deming’s principles are as applicable today as they were when he was alive. He challenged managers to rule without fear, without targets or quotas and focus instead on setting the stage for pride of workmanship. What workplace…

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James Womack: Grand-Daddy Of Quality

James Womack: Grand-Daddy of Quality

The Lean Enterprise Institute is coming up on it’s 20th Anniversary which means founder James Womack must be proud! We know he’s proud of his of meeting his daily goal of 10,000 steps. Time to celebrate the non-profit LEI and its generous founder - Happy Birthday to both of you!…

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John Shook: Grand-Daddy Of Quality

John Shook: Grand-Daddy of Quality

He’s in Lean. He’s all Shook up! Musical puns aside, John Shook recently did a good job of connecting Lean to Baseball which ties together two of America’s favorite past times. Okay, Lean my not have risen to “favorite” yet, but John Shook is working on it! We don’t actually…

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Bill Smith: Grand-Daddy Of Quality

Bill Smith: Grand-Daddy of Quality

Who put the “Six” in Six Sigma? Who’s the man behind the first Malcolm Baldrige Award and how did he get so good at betting on race horses? This year would have marked Bill Smith’s 88th birthday. Mr. Smith is credited with coining the term “Six Sigma” and developing the…

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Henry Ford: Grand-Daddy Of Quality

Henry Ford: Grand-Daddy of Quality

Did you know that the secret behind “any color as long as it’s black” was that Henry Ford figured out black paint dried faster? Did you know that Kingsford Charcoal originated from when Ford burned the pallets transporting his raw materials? Did you know he identified 2 of the eventual…

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