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Grand Daddy Of Quality - Philip Crosby - GoLeanSixSigma.com

Grand-Daddy of Quality: Philip Crosby

Who said “Quality is free - but it’s not a gift"? Who was the first non-doctor to create a vaccine? Who maintained that zero defects was the job of management as much as the front line? Philip Crosby! He said it was less expensive to do it right the first…

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Grand Daddy Of Quality - Bill Smith - GoLeanSixSigma.com

Grand-Daddy of Quality: Bill Smith

Who put the “Six” in Six Sigma? Who’s the man behind the first Malcolm Baldrige Award and how did he get so good at betting on race horses? This year would have marked Bill Smith’s 89th birthday. Mr. Smith is credited with coining the term “Six Sigma” and developing the…

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Grand Daddy Of Quality - Armand Feigenbaum - GoLeanSixSigma.com

Grand-Daddy of Quality: Armand Feigenbaum

Do you have a hidden factory? Do you know employees who always have time to do it over but never time to get it right? Did you know organizations waste up to 40% of their capacity this way? Well, raise a glass to the quality guru who championed the capture…

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Grand Daddy Of Quality - Eliyahu Goldratt - GoLeanSixSigma.com

Grand-Daddy of Quality: Eliyahu Goldratt

He was a cigar-chomping, salty-tongued educator who wrote a manufacturing love story. Eli Goldratt left us way too soon but will always be appreciated as the man who constantly provoked people to truly think. This year would have marked Eliyahu Goldratt’s 71st birthday. Born in Israel, Mr. Goldratt was a…

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Grand Daddy Of Quality - Walter Shewhart - GoLeanSixSigma.com

Grand-Daddy of Quality: Walter Shewhart

Dr. Deming was amazing, but who was his teacher? Who produced the PDCA Cycle? Who conceived of Statistical Process Control? The modest man behind the scenes, another fascinating product of the Hawthorne Works, was none other than Walter Shewhart. This year would have marked Walter Shewhart’s 127th birthday – truly…

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Grand Daddy Of Quality - Taiichi Ohno - GoLeanSixSigma.com

Grand-Daddy of Quality: Taiichi Ohno

Who is the The Grand Poobah of Toyota Production System? The Wizard of Lean? His Royal Eminence of Efficiency? Sure, he had some help, but Taiichi Ohno was the behind-the-scenes master of what is now known as Lean Manufacturing. Time to appreciate a significant quality forbear! This year would have…

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Grand-Daddy of Quality: Sakichi Toyoda

What do you know about Sakichi Toyoda? Did you know he was born on Valentine’s Day? That he started out in the textile business? That he came up with the 5 Whys root cause guessing game? Oh, and that he founded Toyota Industries Company!? This year would have marked Sakichi…

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Grand Daddy Of Quality - Shigeo Shingo - GoLeanSixSigma.com

Grand-Daddy of Quality: Shigeo Shingo

What do you call it when a garage door stops closing before it hits your head? The Hokey Pokey? No, a Poke-yoke! Lucky for us, Dr. Shingo baked this mistake-proofing technique into the Toyota Production System and the rest is history. This year would have marked Shigeo Shingo’s 109th birthday,…

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Grand Daddy Of Quality - Genichi Taguchi - GoLeanSixSigma.com

Grand-Daddy of Quality: Genichi Taguchi

Did Taguchi design Kimonos? He could have, if he’d spent his life working in the family Kimono business (and I’m sure they would have been stunning), but lucky for us, this quality rebel devoted a lifetime to the idea that customers deserved better. This year would have marked Genichi Taguchi’s…

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Grand-Daddy Of Quality: Mikel Harry - GoLeanSixSigma.com

Grand-Daddy of Quality: Mikel Harry

If Bill Smith was the father of Six Sigma, Mikel Harry, in his words, was the godfather. We lost Dr. Harry earlier this year but this month would have marked his 66th birthday. Dr. Harry worked with pioneer Bill Smith at Motorola to refine the Six Sigma method and spread…

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