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Grand-Daddy of Quality

What’s the secret Quality connection between Italy and Japan? The Pareto Chart! Signore Pareto provided his 80/20 rule and Dr. Ishikawa created the Pareto Chart

Fishbone + Ishikawa = Fishikawa! We know him best for this essential root cause tool, but did you know Dr. Ishikawa developed the first Kaizens,

Who said “Quality is free, but it’s not a gift”? Who was the first non-doctor to create a vaccine? Who maintained that zero defects was

Who put the “Six” in Six Sigma? Who’s the man behind the first Malcolm Baldrige Award and how did he get so good at betting

Do you have a hidden factory? Do you know employees who always have time to do it over but never time to get it right?

He was a cigar-chomping, salty-tongued educator who wrote a manufacturing love story. Eli Goldratt left us way too soon but will always be appreciated as

Dr. Deming was amazing, but who was his teacher? Who produced the PDCA Cycle? Who conceived of Statistical Process Control? The modest man behind the

Who is the Grand Poobah of Toyota Production System? The Wizard of Lean? His Royal Eminence of Efficiency? Sure, he had some help, but Taiichi

What do you know about Sakichi Toyoda? Did you know he was born on Valentine’s Day? That he started out in the textile business? That

What do you call it when a garage door stops closing before it hits your head? The Hokey Pokey? No, a Poke-yoke! Lucky for us,

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