Establish Current State
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A process map is an important part of any Lean Six Sigma project â it helps communicate the process at the center of your project
I recently read an intriguing treatise of personal and organizational philosophy called Principles by Ray Dalio, the investment guru and founder of Bridgewater Associates. It
The Lean Six Sigma toolset makes use of a variety of process maps. Each of these diagrams aids in understanding the flow and making it
If youâre not tracking statistical differences among your call center agents, Iâd argue that you are missing out on a huge opportunity to drive astonishing
Facts and data are the hallmark of good problem solving â but all too often we donât have enough data or the right kind of
âGembaâ is a Japanese word that translates into âthe siteâ or âthe place of work.â There is a related word, âGembutsuâ which means the âactual
The Cause & Effect Diagram is a popular tool and it appears in most continuous improvement projects. But in reviewing the project examples and publications,
If no one is born a scientist, then where do good ideas come from? The metaphorical light-bulb goes off, but how? When? Sometimes itâs just
Looking to Launch Lean Six Sigma? Hereâs how to do it in 3 months! Partner with us and weâll help you create a Culture of
When organizations want to address an issue, they frequently bring people together to determine what actions to take. Often, part of the groupâs process is
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