A SIPOC is a high-level view of a process. It stands for Suppliers, Inputs, Process,…
What’s A Mann-Whitney Test?
The Mann-Whitney Test is a hypothesis test that determines whether a statistically significant difference exists between the medians of two independent sets of non-normally distributed continuous data. It is useful for determining if a particular strata or group could provide insight into the root cause of process issues.
An example would be if Pizza Delivery Person A has median delivery time of 15 minutes whereas Pizza Delivery Person B has median delivery time of 17 minutes and you want to determine if Person B is truly slower or if the difference is just due to random chance.