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Lean Glossary

Heijunka is a Japanese term that means “levelling” and refers to the smoothing of manufacturing production in the face of fluctuating demand. The method was

The scientific method is a process of research where a problem is identified, relevant data is gathered, a hypothesis is formed based on the collected

Hoshin Kanri (aka Policy Deployment) where “hoshin” means “compass needle” and “kanri” means “management,” is the process of ensuring that organizational strategy results in relevant

Catchball is an approach, inspired by Hoshin Kanri, designed to incorporate feedback from employees when determining organizational direction. It’s often used when developing things like

Hoshin Kanri (aka Policy Deployment) where “hoshin” means “compass needle” and “kanri” means “management,” is the process of ensuring that organizational strategy results in relevant

Lean Six Sigma is the name given to the combination of the top two process improvement methods, Lean and Six Sigma. Lean traditionally focuses on

The System of Profound Knowledge outlines Dr. W. Edwards Deming’s philosophy based on the view that all elements of an organization should work in concert

The 14 Points for the Transformation of Management was Dr. W. Edwards Deming‘s guide for organizational leadership to better use their role to improve the

TQM was an organizational approach developed in the late 80’s to create a culture of continuous improvement by focusing on customer satisfaction. The idea was

Total Quality Management was an organizational approach developed in the late 80’s to create a culture of continuous improvement by focusing on customer satisfaction. The

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