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Lean Glossary

Heijunka is a Japanese term that means “levelling” and refers to the smoothing of manufacturing production in the face of fluctuating demand. The method was

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The scientific method is a process of research where a problem is identified, relevant data is gathered, a hypothesis is formed based on the collected

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Hoshin Kanri (aka Policy Deployment) where “hoshin” means “compass needle” and “kanri” means “management,” is the process of ensuring that organizational strategy results in relevant

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Catchball is an approach, inspired by Hoshin Kanri, designed to incorporate feedback from employees when determining organizational direction. It’s often used when developing things like

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Hoshin Kanri (aka Policy Deployment) where “hoshin” means “compass needle” and “kanri” means “management,” is the process of ensuring that organizational strategy results in relevant

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Lean Six Sigma is the name given to the combination of the top two process improvement methods, Lean and Six Sigma. Lean traditionally focuses on

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The System of Profound Knowledge outlines Dr. W. Edwards Deming’s philosophy based on the view that all elements of an organization should work in concert

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The 14 Points for the Transformation of Management was Dr. W. Edwards Deming’s guide for organizational leadership to better use their role to improve the

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TQM was an organizational approach developed in the late 80’s to create a culture of continuous improvement by focusing on customer satisfaction. The idea was

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Total Quality Management was an organizational approach developed in the late 80’s to create a culture of continuous improvement by focusing on customer satisfaction. The

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