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Catchball

Catchball

Catchball is an approach, inspired by Hoshin Kanri, designed to incorporate feedback from employees when determining organizational direction. It's often used when developing things like mission statements and goals with the expectation that leadership and employees "toss" and "catch" each other's ideas and collaborate on the end result. For a…

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Hoshin Kanri

Hoshin Kanri

Hoshin Kanri, where "hoshin" means "compass needle" and "kanri" means "management," is a process of setting strategic goals and then working collectively at all levels to reach the agreed-upon goals. This is an element of Total Quality Control (TQC) outlined by quality guru Kaoru Ishikawa which promotes delegation of authority as a…

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Lean Six Sigma

Lean Six Sigma

Lean Six Sigma is the name given to the combination of the top two process improvement methods, Lean and Six Sigma. Lean traditionally focuses on removing waste from the system with the objective of a streamlined process. Six Sigma focuses on reducing variation in the system with the focus on…

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System Of Profound Knowledge

System of Profound Knowledge

The System of Profound Knowledge outlines Dr. W. Edwards Deming's philosophy based on the view that all elements of an organization should work in concert together as an interdependent system. The four elements lay out a framework for managers to reduce costs while increasing quality, customer loyalty, worker satisfaction and,…

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The 14 Points For The Transformation Of Management

The 14 Points for the Transformation of Management

The 14 Points for the Transformation of Management was Dr. W. Edwards Deming's guide for organizational leadership to better use their role to improve the effectiveness of any organization. These come from Dr. Deming's book, Out of the Crisis. Clarify Purpose: Create constancy of purpose toward improvement of product and…

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TQM (aka Total Quality Management)

TQM (aka Total Quality Management)

TQM was an organizational approach developed in the late 80's to create a culture of continuous improvement by focusing on customer satisfaction. The idea was that all levels and all members of an organization are responsible for improving its products, services and culture. Both Lean and Six Sigma build on…

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Total Quality Management (aka TQM)

Total Quality Management (aka TQM)

Total Quality Management was an organizational approach developed in the late 80's to create a culture of continuous improvement by focusing on customer satisfaction. The idea was that all levels and all members of an organization are responsible for improving the products, services and culture. Both Lean and Six Sigma…

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Red Tag

Red Tag

A Red Tag is a labeling tool used in the Sort phase of a 5S as employees try to determine what's necessary in a given workspace. They then place questionable items into a holding area and attach a red tag or label to each item. The information on a Red…

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Quality Circles

Quality Circles

Quality Circles were invented by Dr. Ishikawa as a way to empower workers to enhance product design, make the workplace safer and improve the processes they worked on. Led by trained facilitators, these work groups grew into what are know known as modern day Rapid Improvement Events, also known as…

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Task Board

Task Board

A Task Board is a visual management tool that can help identify if action items have been completed by turning task board cards from red to green. For a better understanding of Task Boards and an overview of Lean Six Sigma, check out our Free Lean Six Sigma Yellow Belt Training,…

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