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Lean Six Sigma Glossary - GoLeanSixSigma.com

Decisions

A decision represents a step in a process requiring time, expertise and a determination before moving forward. Decisions often add to the waste of “waiting” especially when only certain process participants have the expertise or permission to make the decision. The fewer decisions required in a process, the faster it…

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Lean Six Sigma Glossary - GoLeanSixSigma.com

Critical-to-Quality

Critical-to-Quality refers to measurable customer requirements of a process. As an example, if timeliness is important then it may be critical-to-quality for a customer to experience a total lead time of no more than 2 hours. For a better understanding of Central Tendency and an overview of Lean Six Sigma, check…

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Lean Six Sigma Glossary - GoLeanSixSigma.com

Plus/Delta

Plus/Delta is a method of gathering immediate feedback from participants of a meeting, workshop or other event. Participants are asked to list the “Plusses” or what went well as well as the “Deltas” or suggestions they have for what to change for the next iteration. This is generally captured in…

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Lean Six Sigma Glossary - GoLeanSixSigma.com

Yield

Yield is a measure of the percent of "good" units coming out of a process. This could refer to the percent of completed sales, the percent of good products or the percent of completed applications. It is the opposite of Proportion Defective. For a better understanding of Yield) and an…

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Lean Six Sigma Glossary - GoLeanSixSigma.com

Percent Complete & Accurate

Percent Complete & Accurate refers to the percent of time units are received in finished and correct form according to the requirements of the customer of the process. For a better understanding of Percent Complete & Accurate and an overview of Lean Six Sigma, check out our Free Lean Six…

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Lean Six Sigma Glossary - GoLeanSixSigma.com

WIP (aka Work-In-Process)

WIP refers to the number of items currently waiting to be worked on in a process. WIP can refer to the number of items in an inbox or queue. Often referred to as "inventory" in manufacturing processes. For a better understanding of WIP (aka Work-In-Process) and an overview of Lean…

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Lean Six Sigma Glossary - GoLeanSixSigma.com

Work-In-Process (aka WIP)

Work-In-Process refers to the number of items currently waiting to be worked on in a process. Work-In-Process can refer to the number of items in an inbox or queue. Often referred to as "inventory" in manufacturing processes. For a better understanding of Work-In-Process and an overview of Lean Six Sigma,…

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Lean Six Sigma Glossary - GoLeanSixSigma.com

Waste Walk

A Waste Walk is a structured visit to a workspace or process to observe and identify any of the 8 Wastes (Defects, Overproduction, Waiting, Non-Utilized Talent, Transportation, Inventory, Motion and Extra-Processing) in order to discover and prioritize Continuous Improvement opportunities. For a better understanding of Waste Walk and an overview…

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Lean Six Sigma Glossary - GoLeanSixSigma.com

Infrastructure Project

An Infrastructure Project establishes key measurement systems with the goal of monitoring both Voice of the Customer as well as process capability. This is also referred to as Process Management and helps organizations focus improvement efforts. For a better understanding of Infrastructure Project and an overview of Lean Six Sigma,…

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Lean Six Sigma Glossary - GoLeanSixSigma.com

Process Redesign

Process Redesign involves the overhaul of a current, non-capable process where incremental improvement would still fail to meet customer requirements. This is also referred to as Reengineering. For a better understanding of Process Redesign and an overview of Lean Six Sigma, check out our Free Lean Six Sigma Yellow Belt…

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