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Lean Six Sigma Glossary

The scientific method is a process of research where a problem is identified, relevant data is gathered, a hypothesis is formed based on the collected data and the hypothesis is tested. If the theory proves to be false the cycle repeats. This method is the foundation for both continuous improvement methods PDCA (Plan-Do-Check-Act) and DMAIC (Define, Measure, Analyze, Improve and

Hoshin Kanri (aka Policy Deployment) where “hoshin” means “compass needle” and “kanri” means “management,” is the process of ensuring that organizational strategy results in relevant priorities supported throughout the organization. The technique of “Catchball” ensures involvement and input for goal setting at every level of the organization from leadership to employees and back again to leadership.

The Coaching Routine or “Kata” involves developing a habit of coaching others to follow Improvement Routines or “Katas.” The goal is to support others as they become comfortable with the uncertainty of problem solving.

Improvement Routine or “Kata” involves developing a habit of moving from an “as is” process state to a “to be” process state. The idea is to make it a common practice to embrace and move through uncertainty in all situations.

An inspection is a process step that has been created to determine if a product or service has any errors. If the inspector detects a mistake this leads to a rework step. Inspection adds time to a process and rework adds cost. The key is to mistake-proof the process such that inspections and rework are not necessary.

An approval indicates a process step that requires time and attention from someone in an organization to sign or provide an “okay” before the process can continue. This adds to the waste of “Waiting,” generally does not add value and frequently becomes a “rubber stamp” type activity when the approver does not have the time to pay close attention. The

summary Summary Template What is the Solution Selection Matrix? The Solution Selection Matrix provides a method of assessing the positive impact of each proposed solution on reaching the goal as well as the relative effort, time to implement and cost. Improvement teams rate each solution resulting in individual scores and then indicate whether they choose to implement the solution or

summary Summary Template What is the Project Closure Template? Project Closure is the wrap up of all the good that came of an improvement project. This is where a team notes their lessons learned, hard and soft savings and whether the Process Owner is prepared to monitor and maintain the updated process. To learn how to use the Project Closure

summary Summary Template What is Value Stream & Core Process Identification? The Value Stream & Core Process Identification template helps an organization to document their core Value Streams and Core Processes at a high level. This is done prior to any detailed mapping of the Value Streams or Core Processes which requires more time and effort. Value Stream Identification works

summary Summary Template What is the Project Schedule? The Project Schedule provides a timeline that allows Green Belt and Black Belt Candidates know which phase of DMAIC they should be in and when their deliverables are due. It’s a great way to stay on track for certification. To learn how to use the Project Schedule and how to apply Lean Six

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