skip to Main Content
Learner Login FAQ +1-650-690-2515
Visual Workplace

Visual Workplace

A Visual Workplace is a workspace that has made use of layout, signage, graphics, shapes and colors and other visual techniques to make a work environment self-explanatory. Visual Workplaces result in faster, safer, easier work flow.

Read More
Inspections

Inspections

An inspection is a process step that has been created to determine if a product or service has any errors. If the inspector detects a mistake this leads to a rework step. Inspection adds time to a process and rework adds cost. The key is to mistake-proof the process such…

Read More
Approvals

Approvals

An approval indicates a process step that requires time and attention from someone in an organization to sign or provide an “okay” before the process can continue. This adds to the waste of “Waiting,” generally does not add value and frequently becomes a “rubber stamp” type activity when the approver…

Read More
Decisions

Decisions

A decision represents a step in a process requiring time, expertise and a determination before moving forward. Decisions often add to the waste of “waiting” especially when only certain process participants have the expertise or permission to make the decision. The fewer decisions required in a process, the faster it…

Read More
Critical-to-Quality

Critical-to-Quality

Critical-to-Quality refers to measurable customer requirements of a process. As an example, if timeliness is important then it may be critical-to-quality for a customer to experience a total lead time of no more than 2 hours. For a better understanding of Central Tendency and an overview of Lean Six Sigma, check…

Read More
Plus/Delta

Plus/Delta

Plus/Delta is a method of gathering immediate feedback from participants of a meeting, workshop or other event. Participants are asked to list the “Plusses” or what went well as well as the “Deltas” or suggestions they have for what to change for the next iteration. This is generally captured in…

Read More
Yield

Yield

Yield is a measure of the percent of "good" units coming out of a process. This could refer to the percent of completed sales, the percent of good products or the percent of completed applications. It is the opposite of Proportion Defective. For a better understanding of Yield) and an…

Read More
Percent Complete & Accurate

Percent Complete & Accurate

Percent Complete & Accurate refers to the percent of time units are received in finished and correct form according to the requirements of the customer of the process. For a better understanding of Percent Complete & Accurate and an overview of Lean Six Sigma, check out our Free Lean Six…

Read More
WIP (aka Work-In-Process)

WIP (aka Work-In-Process)

WIP refers to the number of items currently waiting to be worked on in a process. WIP can refer to the number of items in an inbox or queue. Often referred to as "inventory" in manufacturing processes. For a better understanding of WIP (aka Work-In-Process) and an overview of Lean…

Read More
Work-In-Process (aka WIP)

Work-In-Process (aka WIP)

Work-In-Process refers to the number of items currently waiting to be worked on in a process. Work-In-Process can refer to the number of items in an inbox or queue. Often referred to as "inventory" in manufacturing processes. For a better understanding of Work-In-Process and an overview of Lean Six Sigma,…

Read More