A Design Project involves the creation of a non-existent process and requires extensive benchmarking and collection of the Voice of the Customer. These projects are addressed by DFSS (Design for Six Sigma) or DMADV (Define, Measure, Analyze, Design & Verify). For a better understanding of Design Project and an overview…
A Process Improvement Project is an effort to incrementally reduce cost, cycle time, variation or defects within a process. These efforts involve a problem where the root cause and solution are unknown. These efforts can be addressed by DMAIC (Define, Measure, Analyze, Improve & Control) or PDCA (Plan, Do, Check,…
A Quick Win or "Just-Do-It" project involves the implementation of a simple solution to a known problem. This type of effort addresses a known root cause and is generally contained within one department or workspace. For a better understanding of Quick Win and an overview of Lean Six Sigma, check…
The Average is one of the measures of "central tendency" in a data set. Calculating an average involves determining sum of a list of numbers and then dividing the sum by the number of numbers in the list. Averages don't take process variation into consideration. For a better understanding of…
The Mean is one of the measures of "central tendency" in a data set. To calculate the mean is to determine sum of a list of numbers and then divide the sum by the number of numbers in the list. Means don't take process variation into consideration. For a better…
Quality great Joseph M. Juran clarified his concepts around quality by separating it into 3 distinct efforts: Quality Planning: Engaging in upfront planning to produce the products and services that customers want Quality Control: Evaluating how well the products and services meet customer expectations and measuring the gaps between performance…
What is the Goal Statement Builder? The Goal Statement Builder Template provides an easy way to build a proper Goal Statement for an improvement project. The template requests the units, the measure, the baseline, target and projected timeline for improvement. Once completed this statement can be inserted into the Project…