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Matching X & Y Measures

What are Matching X & Y Measures? Matching X & Y Measures is a template that illustrates which input and process "X" measures impact the "Y" or output measure. This helps when determining what data to collect to uncover the critical "X" Measures. This is related to the equation: Y…

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Hoshin Kanri (aka Policy Deployment)

Hoshin Kanri (aka Policy Deployment) where “hoshin” means “compass needle” and “kanri” means “management,” is the process of ensuring that organizational strategy results in relevant priorities supported throughout the organization. The technique of "Catchball" ensures involvement and input for goal setting at every level of the organization from leadership to…

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Project Scope - GoLeanSixSigma.com

Project Scope (aka Scope)

  What is a Project Scope? The Project Scope has two basic components. The most important is the beginning and end of the process being addressed - the "Start" and "Stop" points - which is most often outlined in the SIPOC. The second part of the project scope addresses what's…

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Team Alignment Diagnostic

What is a Team Alignment Diagnostic? The Team Alignment Diagnostic is a template that guides a process improvement team in assessing how well they are working toward their purpose. The process is to assess team dynamics and then look to goals, roles and procedures to find the root cause of any…

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Lean Six Sigma Glossary - GoLeanSixSigma.com

Lean Six Sigma

Lean Six Sigma is the name given to the combination of the top two process improvement methods, Lean and Six Sigma. Lean traditionally focuses on removing waste from the system with the objective of a streamlined process. Six Sigma focuses on reducing variation in the system with the focus on…

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Lean Six Sigma Glossary - GoLeanSixSigma.com

The 14 Points for the Transformation of Management

The 14 Points for the Transformation of Management was Dr. W. Edwards Deming's guide for organizational leadership to better use their role to improve the effectiveness of any organization. These come from Dr. Deming's book, Out of the Crisis. Clarify Purpose: Create constancy of purpose toward improvement of product and…

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Lean Six Sigma Glossary - GoLeanSixSigma.com

TQM (aka Total Quality Management)

TQM was an organizational approach developed in the late 80's to create a culture of continuous improvement by focusing on customer satisfaction. The idea was that all levels and all members of an organization are responsible for improving its products, services and culture. Both Lean and Six Sigma build on…

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Lean Six Sigma Glossary - GoLeanSixSigma.com

Total Quality Management (aka TQM)

Total Quality Management was an organizational approach developed in the late 80's to create a culture of continuous improvement by focusing on customer satisfaction. The idea was that all levels and all members of an organization are responsible for improving the products, services and culture. Both Lean and Six Sigma…

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Lean Six Sigma Glossary - GoLeanSixSigma.com

P-Value

The P-Value stands for "probability" which translates to "likelihood." It indicates how likely it is that something has happened to random chance. As an example, say someone conducts a hypothesis test to see if a process has truly improved. If the resulting P-Value is less than .05 then there is…

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Lean Six Sigma Glossary - GoLeanSixSigma.com

Quartile

A Quartile is a quarter of a data set. People divide data sets into quartiles in order to study things like the lowest performing 25% of a workforce, or the top 25% turn around times for shipping. The Box Plot is a great visual that makes use of quartiles. For…

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