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Lean Six Sigma Glossary

A Key Process Indicator (KPI) is a measure of organizational performance against a strategic goal. An example would be a strategic initiative to keep organizational

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SMART Goals is based on the acronym that stands Specific, Measurable, Attainable, Relevant and Timebound. Following this acronym is a great way to construct clearly-defined

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True North is a term that originated recently with Toyota and refers to the ideal or “goal state”—where a company is headed. The idea is

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Toyota’s 8 Steps for Practical Problem Solving are rooted in Walter Shewhart‘s (and Dr. Deming‘s) PDCA Cycle (Plan Do Check Act). Toyota expanded on “Plan”

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The target, within Continuous Improvement, refers to the desired value of the process characteristic being measured—“2-Day Lead Time” or “2% Defect rate”. Once the baseline

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Best Practice Sharing refers to spreading news of improvement ideas throughout an organization. Another term is to share “Transfer Opportunities” although the idea is to

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Production Leveling refers to the smoothing of manufacturing production in the face of fluctuating demand. The method was developed as part of the Toyota Production

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Process management is an approach to better understand, measure and govern processes across an organization. Process Management is the antidote to the natural development of

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summary Summary Template What is the Opportunity Pipeline? The Opportunity Pipeline captures potential improvement efforts whether they are simple Quick Wins, stand-alone 5S efforts or full-fledged DMAIC projects. The pipeline

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summary Summary Template What is a Monitoring Plan Map? The Monitoring Plan Map includes a high-level Swimlane Map of the improved process. This map highlights

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