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Lean Six Sigma Glossary

A Key Process Indicator (KPI) is a measure of organizational performance against a strategic goal. An example would be a strategic initiative to keep organizational

SMART Goals is based on the acronym that stands Specific, Measurable, Attainable, Relevant and Timebound. Following this acronym is a great way to construct clearly-defined

True North is a term that originated recently with Toyota and refers to the ideal or “goal state”—where a company is headed. The idea is

Toyota’s 8 Steps for Practical Problem Solving are rooted in Walter Shewhart‘s (and Dr. Deming‘s) PDCA Cycle (Plan Do Check Act). Toyota expanded on “Plan”

The target, within Continuous Improvement, refers to the desired value of the process characteristic being measured—“2-Day Lead Time” or “2% Defect rate”. Once the baseline

Best Practice Sharing refers to spreading news of improvement ideas throughout an organization. Another term is to share “Transfer Opportunities” although the idea is to

Production Leveling refers to the smoothing of manufacturing production in the face of fluctuating demand. The method was developed as part of the Toyota Production

Process management is an approach to better understand, measure and govern processes across an organization. Process Management is the antidote to the natural development of

summary Summary Template What is the Opportunity Pipeline? The Opportunity Pipeline captures potential improvement efforts whether they are simple Quick Wins, stand-alone 5S efforts or full-fledged DMAIC projects. The pipeline

summary Summary Template What is a Monitoring Plan Map? The Monitoring Plan Map includes a high-level Swimlane Map of the improved process. This map highlights

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