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Grand Daddy Of Quality - Kaoru Ishikawa - GoLeanSixSigma.com

Grand-Daddy of Quality: Kaoru Ishikawa

Fishbone + Ishikawa = Fishikawa! We know him best for this essential root cause tool, but did you know Dr. Ishikawa developed the first Kaizens, aka Rapid Improvement Events? And where would we be without his 7 Basic Quality Tools? Check out this Fishbone Webinar created in his honor and…

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The Secret To Surveys: Go To The Source - GoLeanSixSigma.com

The Secret to Surveys: Go to the Source

If you have ever read a Lean book, blog or article, you’ll know that “value” is defined by the customer. While often referenced, we don’t spend enough time thinking about what this really means. What Do Customers Truly Want? Henry Ford reportedly once said, “If I’d asked my customers what…

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Lean Six Sigma Q&A - GoLeanSixSigma.com

What are some good examples of Kaizen Events?

Here are some typical things that could require a Kaizen Event: Develop Visual Workplace and Communication Boards Develop Work Cells and Single-Piece Flow Develop Documentation requests and control Improve Order fulfillment Improve New hire logistics Improve Receiving and receiving-inspection process Improve T support request process ImproveAccounts receivable and accounts payable processes 5S Workplace Organization Process…
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Lean Six Sigma Q&A - GoLeanSixSigma.com

On the slide where it says that the plot is DMAIC – if it is only a Kaizen event, what would be an ideal plot?

Kaizens follow the same path. You still have to define the issue, measure the baseline, analyze the process and the data in order to brainstorm solutions. It’s just a 2-5 day operation. You could use PDCA (Plan Do Check Adjust) as well. That also follows the Scientific Method. It just puts DMA into the “Plan”…
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