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kaizen

Fishbone + Ishikawa = Fishikawa! We know him best for this essential root cause tool, but did you know Dr. Ishikawa developed the first Kaizens,

“Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it’s the only thing that ever has.” – Margaret Mead

If you have ever read a Lean book, blog or article, you’ll know that “value” is defined by the customer. While often referenced, we don’t

In a recent blog by Mark Reich, Senior Coach for the Lean Enterprise Institute, he harps on an experience circa 1994 where he reminisces on

The National Productivity Centre of Nigeria has two goals: boosting economic development and improving the standard of living. By partnering with the Japanese Government, a

The Naval Surface Warfare Center recently hosted a Rapid Improvement Event and gathered personnel from various departments that deal with hazardous materials (HAZMAT) in an

This week marks the 7th edition of the Executive Development Mission by Honsha. Direct from beautiful Japan, the Executive Development Mission aims to bring leaders

The Royal Dutch Shell’s legal department is filled with thousand of professionals and much larger than many others. However, more professionals does not mean a

I recently coached a process improvement practitioner as he was working with a process improvement team in an ambulatory surgery practice. After one of the

The City of SeaTac is blazing a trail for all cities in the US with their Align and Improve initiative. This city-wide initiative is focused

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