Define Phase
Define is the first phase of the DMAIC method, and involves defining the problem or…
What is a Value-Added Flow Analysis?
Value-Added Flow Analysis combines two powerful tools into one. The Value Analysis differentiates steps that add value in the eyes of the customer from those that do not, and Flow Analysis calculates the time spent on each step. This makes clear the time and effort being spent on non-value adding activities, the cost of doing business, and sets the stage for reducing waste and streamlining the process.
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