Using Lean Six Sigma
Politicians refer to hard dollars vs. soft dollars often and I don’t pretend to understand what they mean. For one, it has nothing to do
The Lean Six Sigma toolset makes use of a variety of process maps. Each of these diagrams aids in understanding the flow and making it
When organizations launch process improvement programs, there is often a progression individuals work through as they brainstorm project ideas. This progression is what I observe
Love ‘em or hate ‘em, there is a lot to love about cruising! I’ve spent a total of 45 days at sea so far with
Workplace refrigerators around the world are a necessary evil. Employees need facilities for their meals, but no one seems to clean up after themselves when
At GoLeanSixSigma.com, we make it easy for everyone everywhere to improve their organizations using Lean Six Sigma. But, we don’t stop there. We’re helping fellow
If you’re not tracking statistical differences among your call center agents, I’d argue that you are missing out on a huge opportunity to drive astonishing
Facts and data are the hallmark of good problem solving – but all too often we don’t have enough data or the right kind of
When applied properly, Lean Six Sigma can help anyone solve problems and improve processes. It’s used by organizations large and and small in every industry. Here
EXECUTIVE SUMMARY Business Case In April 2014, the City received complaints from on-call task order Contractors regarding how long it takes to receive payment for
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