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...Value Added Analysis is a technique for improving a process by enhancing attributes that are important to a customer.
...A Stakeholder is any individual who is affected by or can affect a process improvement project. In other words, a Stakeholder is anyone who has
...Statistical Process Control (SPC) is a quality control concept that uses statistical methods to monitor processes. SPC uses Control Charts to gather and analyze data,
...A Rework Loop is a situation where a step in a process is repeated in order to correct a defect; also known as backtracking. Rework
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