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Healthcare

With GLSS, this hospital improved patient care and reduced the length of stay (LOS) from 240 minutes to 190 minutes—a 20% reduction.
With GLSS, this hospital pharmacy cut policy development time from 4 hours down to 2 hours—a 50% reduction!
With GLSS, this hospital streamlined communication and reduced voicemail overload from 37 per day to 9 per day—a 75% improvement.
With GLSS, this healthcare system increased exit interview completion rates from 45% to 65%—a 44% improvement.
With GLSS, this healthcare system reduced initial payment denials from an average of $3.4 to $2.5 million per month—a 26% improvement.
With GLSS, this healthcare system reduced patient no-shows from 20% to 13%—a 35% improvement.
With GLSS, this hospital slashed approval times from an average of 110 days to just 42 days—a 62% improvement!
With GLSS, this managed care organization reduced non-compliance incidents from 10.5 to 3.8 per month—a 64% improvement!
With GLSS, the company reduced the call drop rate in half from 20% to 10%—a 50% improvement!
With GLSS, the hospital reduced its average new employee onboarding time from 17.4 days to less than 9.8 days—a remarkable 44% improvement!

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