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glossary

summary Summary What is a Cycle Time? Cycle time is the measurement of the time elapsed from the beginning of a process or a step to its end. Reduction of cycle time focuses on bringing products and services to market faster in order to provide value to customers. To learn how to use Cycle Time and how to apply Lean

summary Summary Template What is a Process Map? A Process Map is a step-by-step diagram that shows the activities needed to complete a process. Creating a Process Map is one of the first steps in a Lean Six Sigma process improvement project. To learn how to use the Process Map, check out our Lean Six Sigma Yellow Belt Training. Or

summary Summary Project Charter Process Walk 5 Whys What is the Yellow Belt Template Pack? The Yellow Belt Template Pack provides you with all the tools a Yellow Belt needs. It provides learners with quick access to the Project Charter, Process Walk and 5 Whys Templates. Download our new Yellow Belt Templates for free:   Download Yellow Belt Template Pack

The Project Charter is a living document that outlines a process improvement project for both the team as well as leadership. Teams use the charter to clarify the process issue being addressed, the reason for addressing it and what “success” looks like for those working on it.

summary Summary Template Guides What is the Cost of Poor Quality (COPQ)? The Cost of Poor Quality (COPQ) quantifies the negative outcomes due to waste, inefficiencies and defects in a process. Quality great Joseph Juran separated these costs into 3 categories: Prevention Costs: Including quality planning, training, preventive maintenance, housekeeping etc. Appraisal Costs: Including testing, inspection, audits, reviews and surveys, etc. Failure

A3

summary Summary Template WHAT IS A3? On a literal level, A3 refers to a ledger size (11×17) piece of paper. But in the Lean Six Sigma world, it is a tool to help see the thinking behind the problem-solving. Don’t mistake A3s as a document to be completed after the problem is solved. It’s important to use the A3 while

summary Summary Template Guides What is a Fishbone Diagram? A Fishbone Diagram is a structured brainstorming tool designed to assist improvement teams in coming up with potential root causes for an undesirable effect. Its name derives from its resemblance to the bones of a fish. It is also known as a Cause & Effect Diagram or an Ishikawa Diagram after

summary Summary Template Infographics What is Failure Modes & Effects Analysis (FMEA)? Failure Modes & Effects Analysis (FMEA) is a risk management tool that identifies and quantifies the influence of potential failures in a process. FMEA analyzes potential failures using three criteria: Occurrence (failure cause and frequency) Severity (impact of the failure) Detection (likelihood of failure detection) Once assessed, prioritized

A Value Stream Map displays the high level process steps along with key process data.
The 8 Wastes is a really interesting way of thinking about waste and exploring the problems in a system or process. It’s not just about cost-cutting, it’s about making the most impact with the resources you have, including the talent, materials, and time that go into a product or service.

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