glossary
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DMAIC is the problem-solving approach that drives Lean Six Sigma. Itâs a five-phase methodâDefine, Measure, Analyze, Improve and Controlâfor improving existing process problems with unknown causes.
summary Summary What is a Cycle Time? Cycle time is the measurement of the time elapsed from the beginning of a process or a step
summary Summary Template What is a Process Map? A Process Map is a step-by-step diagram that shows the activities needed to complete a process. Creating
summary Summary Template Guides Infographics What is a Process Walk? A Process Walk (Gemba Walk) is an informational tour of the area where the work
A Data Collection Plan is a well thought out approach to collecting both baseline data as well as data that can provide clues to root cause.
The Project Charter is a living document that outlines a process improvement project for both the team as well as leadership. Teams use the charter to clarify the process issue being addressed, the reason for addressing it and what âsuccessâ looks like for those working on it.
summary Summary Template Guides What is the Cost of Poor Quality (COPQ)? The Cost of Poor Quality (COPQ) quantifies the negative outcomes due to waste,
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