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glossary

summary Summary What is a Cycle Time? Cycle time is the measurement of the time elapsed from the beginning of a process or a step

summary Summary Template What is a Process Map? A Process Map is a step-by-step diagram that shows the activities needed to complete a process. Creating

DMAIC is the problem-solving approach that drives Lean Six Sigma. It’s a five-phase method—Define, Measure, Analyze, Improve and Control—for improving existing process problems with unknown

summary Summary Template Guides Infographics What is a Process Walk? A Process Walk (Gemba Walk) is an informational tour of the area where the work

5S

5S is a workplace organization technique composed for five primary phases: Sort, Set In Order, Shine, Standardize, and Sustain.
A SIPOC diagram is a high-level view of a process which stands for Suppliers, Inputs, Process, Outputs, and Customers.
A Data Collection Plan is a well thought out approach to collecting both baseline data as well as data that can provide clues to root cause.
The Project Charter is a living document that outlines a process improvement project for both the team as well as leadership. Teams use the charter to clarify the process issue being addressed, the reason for addressing it and what “success” looks like for those working on it.

summary Summary Template Guides What is the Cost of Poor Quality (COPQ)? The Cost of Poor Quality (COPQ) quantifies the negative outcomes due to waste,

A3

summary Summary Template WHAT IS A3? On a literal level, A3 refers to a ledger size (11×17) piece of paper. But in the Lean Six

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