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Case Study

LOCATION Washington INDUSTRY Government FUNCTION Operations IMPROVEMENT 54% PROJECT SUMMARY Typically, government leaders achieve success and longevity with a methodical and cautious philosophy. Historically, the

EXECUTIVE SUMMARY Business Case In April 2014, the City received complaints from on-call task order Contractors regarding how long it takes to receive payment for

Lean Six Sigma Success Story: Island County wanted to issue its shoreline exemption permits in half the time of what it was once taking: 90

Lean Six Sigma Success Story: Clark County participated in the Local Government Performance Center’s Lean Academy to help kickstart their permitting goal: cut the time

Lean Six Sigma Success Story: Using the Lean philosophy, Kitsap County cut the time it took to approve a housing permit from 26 days to

Lean Six Sigma Success Story: Unlike Whatcom County, Douglas County, Washington can issue a new housing permit in less than one week. The commercial permitting

Lean Six Sigma Success Story: Building a home takes a lot of planning and a lot of permits. In Whatcom County, Washington, permitting officials used

Lean Six Sigma Success Story: The Pierce County divisions of Public Works & Utilities Department each used their own contracting and procurement processes. To streamline

Lean Six Sigma isn’t just beneficial for business – it works great at home and in life! Here’s an example of how one family reduced

Lean Six Sigma Success Story: About FBOD (Finance & Business Operations Department) King County Washington is the 14th most populous county in the United States.

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