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Case Study

With GLSS, this New York government agency reduced public records average access time from 6.1 days to 3.9—a 44% improvement.
With GLSS, this call center reduced its average call handling time from 5.2 minutes to just 4.42 minutes—a 15% reduction.
With GLSS, Radial gave its leaders the tools, the mindset, and the confidence to tackle problems at the root. GLSS’s innovative instructional design, engaging content, and self-paced learning format made it possible to train a large group of busy leaders—without disrupting operations.
With GLSS, this hospital improved patient care and reduced the length of stay (LOS) from 240 minutes to 190 minutes—a 20% reduction.
With GLSS, this hospital pharmacy cut policy development time from 4 hours down to 2 hours—a 50% reduction!
With GLSS Green Belt Training & Certification, teachers created a smoother, faster grading process that took three hours (versus six hours previously)—a 50% improvement!
With GLSS Green Belt Training & Certification, marketing request time was reduced by 2.7 days—a 40% decrease!
With GLSS Green Belt Training & Certification, this pet food manufacturer increased monthly sales from 300 kg/month to 1,050 kg/month—a 250% improvement!
With GLSS Green Belt Training & Certification, this automotive manufacturer reduced approval times from 6.4 weeks to just 1.5 weeks—a 76% reduction!
With GLSS, this hospital streamlined communication and reduced voicemail overload from 37 per day to 9 per day—a 75% improvement.

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