Process Management is ongoing, high-level monitoring of processes. Process Management uses important key measures that…
What’s a One-Sample Sign Test?
The One-Sample Sign Test is a hypothesis test that determines whether a statistically significant difference exists between the median of a non-normally distributed continuous data set and a standard. It provides a way to determine if there is truly a difference between the standard and a particular data set median or whether the difference is due to random chance.
An example would be testing whether a call center, that has guaranteed a median hold-time of 1 minute, is performing as promised.