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With GLSS, the student completion percentage increased from 57.8% to to 85.1%.
With GLSS, this New York government agency reduced the payment time from 56 days to an average of 3 daysâa 95% reduction.
With GLSS, the number of students who understood the 50/30/20 budgeting method jumped from 35% to 71%.
The time required to produce and provide up-to-date financial information to the City Council and citizens was significantly reduced from 25 days to 6.7 daysâa 73% reduction!
With GLSS, this global Fortune 500 financial services company reduced inaccurate invoices per month from an average of 64 to just 4 per monthâa 94% improvement.
With GLSS, Premier America Credit Union improved their callback completion rate from 75% to over 99%, representing a 24% improvement in customer service performance.
Tysonâs Black Belt Project focused on reducing underwriting package defects. By using a Fishbone Diagram the team was able to test out their suspected root causes, which ultimately led them to the âah-haâ moment of neither being statistically significant!
See how Rhea Health used GLSS to improve on-time invoicing by 100%, enabling faster financial reporting and better customer service.
Paymentshield is one of the UKâs leading distributors and administrators of insurance. But after 20 years of success, the leadership team saw an opportunity to improve their already stellar customer service.
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