Success Stories
A Pulmonary Function Testing (PFT) lab, which checks how well a patientâs lungs are working, found that its staff needed to move around too much to provide patient care.
Our learners deliver results. Jeff Owens, a GoLeanSixSigma.com Black Belt and Quality Manager from Texas, reduces costs from Bent/Scratched/Damaged (BSD) scrap for building envelopes by 76%. Jeffâs
Every 45 days the Web Development Team of The Nature Conservancy in Arlington, VA conducts a new release of their Content Management System (CMS) but that entailed 7 days of lost productivity.
Imagine receiving a letter announcing that your past-due account will be sent to collections after the factâthe collection agency is already trying to get a hold of you and your credit score has gone down. This was the case for many UC San Diego students.
Project Summary The Challenge: It took UC San Diego 3-5 months to assign 2,500 classes The Discovery: 4 of 15 major tasks took 75% of
British manufacturer Solvay was experiencing increased demand for one of their long-selling resins, which was good newsâbut how to keep up?
UC San Diego saves over 1,000 hours of workâor the equivalent of $58,000âwith GLSS Lean Six Sigma Training & Certification!
With GLSS, UC San Diego reduced late approvals from 81.2% to 29%âa 64% improvement!
A call center for a business equipment and supplies company had call transfer rates well over 20% and customer dissatisfaction trending in the wrong direction.
Kern County, California had a juvenile probation violation problem. The problem wasnât the kidsâit was the 29 hours it took each officer to complete a Violation of Probation Warrant. With an average of 18 cases per week the process cumulatively drained over 2,000 staff hours each monthâhours they couldnât spend helping troubled youth.
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