Public Service Recognition Week is a time to recognize and celebrate those who work in public service. This year, GoLeanSixSigma.com would like to take this opportunity to recognize Maureen Jugar, Supervising Management Analyst from the City of San Diego. Maureen is an outstanding government employee who has made significant contributions and effort towards applying process improvement.
Maureen’s Favorite Process Improvement Quote
Take Action…Get Results! – Ric Van Der Linden
Maureen Jugar is a Supervising Management Analyst for the City of San Diego. Process improvement efforts are alive and well in this city! A project that Maureen spearheaded for the City of San Diego was to reduce the lead time for Street Light Maintenance.
It used to take 12-14 days to complete a service call. After Maureen’s project, the cycle time was reduced by 3 days with a financial savings of approximately $15,000 for the city.
Celebrate Public Service Recognition Week with us as we announce a new honoree every day this week.