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Thought Leadership

Lean manufacturing first became known in the late 1970’s as “Kanban” or “Just-in-Time,” and was often considered a distinctly Japanese approach for dealing with suppliers.

With over 30 years in continuous improvement, I have had the opportunity to hear from and study with a number of truly learned people. In

Are you in Healthcare? Whether you’re just starting your Lean Journey, or you’re in the middle of improving a process, guidance from Experts can help

Lean and Six Sigma, two popular process improvement methods, work together as Lean Six Sigma to help people and organizations achieve their goals of making

I recently read an intriguing treatise of personal and organizational philosophy called Principles by Ray Dalio, the investment guru and founder of Bridgewater Associates. It

If you’re not tracking statistical differences among your call center agents, I’d argue that you are missing out on a huge opportunity to drive astonishing

I recently coached a process improvement practitioner as he was working with a process improvement team in an ambulatory surgery practice. After one of the

Who benefits from using Lean Six Sigma? Anyone who has problems to solve including: Industries Healthcare Hi-Tech Government Retail Finance Hospitality …Any industry that has

Finding and selecting the right Lean Six Sigma Training & Certification for your teams can be a challenge. (We know, we’ve been in your position!)

The American philosopher William James wrote that vision is the great fact about a person. While vision may range in scope and efficacy from person

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