GLSS
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Value Added Analysis is a technique for improving a process by enhancing attributes that are important to a customer.
Takt is translated from the German word Taktzeit or “clock interval” meaning pace of production. Takt Time is the average time between the completion of
A Stakeholder is any individual who is affected by or can affect a process improvement project. In other words, a Stakeholder is anyone who has
Statistical Process Control (SPC) is a quality control concept that uses statistical methods to monitor processes. SPC uses Control Charts to gather and analyze data,
Six Sigma is a process improvement strategy that improves Output quality by reducing Defects. Six Sigma is named after a statistical concept where a process
A Rework Loop is a situation where a step in a process is repeated in order to correct a defect; also known as backtracking. Rework
Push systems refer to processes that rely on forecasting or the practice of creating excess goods and services to maintain a buffer. This method of
Pull systems refer to the goal of having units “pulled” through the process at the rate of customer demand. The opposite of a Pull system
Poka-yoke is a Japanese term (poka: mistakes; yokeru: avoid) that means to mistake-proof a process. The goal is to consciously and diligently try to eliminate
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