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Lean Six Sigma Glossary - GoLeanSixSigma.com

True North

True North is a term that originated recently with Toyota and refers to the ideal or "goal state"—where a company is headed. The idea is for the company to follow the path to its "True North"—achieving its vision and mission—like a hiker would follow a compass needle. By embracing Continuous…

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Lean Six Sigma Glossary - GoLeanSixSigma.com

Toyota’s 8 Steps for Practical Problem Solving

Toyota's 8 Steps for Practical Problem Solving are rooted in Walter Shewhart's (and Dr. Deming's) PDCA Cycle (Plan Do Check Act). Toyota expanded on "Plan" with Steps 1-5 whereas "Do-Check-Act" correspond with Steps 6, 7 and 8. Both systems are based on the Scientific Method and help support a culture…

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4-Step Problem-Solving Routine: Toyota Kata

Question: How big is the problem? Answer: We don’t know. This is how my initial conversation with one nonprofit organization began recently. They use a database to track all consumer encounters. Similar to an electronic medical record, the database keeps track of consumer interactions and treatment plans. It also connects…

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The Driving Forces In Toyota's Visual Management - GoLeanSixSigma.com

The Driving Forces in Toyota’s Visual Management

Toyota’s approach to visual management, or Floor Management Display Systems (FMDS), includes the six elements of creating FMDS. Starting with Visual Standards, data and abnormalities should jump out and drive effective meetings to ensure pre-conditions for production. System Priorities drive daily plans and fulfill ideal plans. Section Management drives effective…

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