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Grand Daddy of Quality - Kaoru Ishikawa - GoLeanSixSigma.com

Grand-Daddy of Quality: Kaoru Ishikawa

Fishbone + Ishikawa = Fishikawa! We know him best for this essential root cause tool, but did you know Dr. Ishikawa developed the first Kaizens, aka Rapid Improvement Events? And where would we be without his 7 Basic Quality Tools? Check out this Fishbone Webinar created in his honor and…

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Lean Six Sigma Q&A - GoLeanSixSigma.com

What are the best Six Sigma Methodologies to use in mortgage banking and where can I find the tools to help me perform them?

The nice thing about process improvement tools, is that many concepts and tools can apply to any industry, whether it is manufacturing or transactional-service related. As a matter of fact, there are many financial service companies that have applied Six Sigma in their mortgage processes, such as Bank of America, Wells Fargo, Union Bank, and…
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