Before we cover the subject of what is necessary for good Lean Six Sigma coaching, we have to make a clear distinction between training and coaching. With Lean Six Sigma training, the individual or the organization undergoes an intense course during which they learn about Lean, Six Sigma, the concepts…
Working through resistance is always one of the most challenging parts of a Lean cultural transformation. It’s difficult and time consuming to understand where each individual falls on a change management curve and their personal motivation for change. However, getting some of your biggest resistors to move forward can result…
The other day I was invited to coach a two-and-a-half hour visioning meeting. I was super excited for the event. The group was working to create three innovative ways to serve future customers—and the meeting was planned to be totally interactive. Problem was, I was going to be five hundred…
Have you been in the following situation: Your manager calls you into her office, sits you down and says, “I have exciting news…and a great opportunity! You’re going to coach Vice President XYZ!” Although on the outside you smile a huge smile and thank your manager for the opportunity, inside,…
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