Being able to take online Lean Six Sigma training means you can go at your own pace, return to topics when you want and listen to the accompanying voiceovers for additional information. But did you know you could get more depth and breadth on key topics by watching select webinars?…
The Fishbone (aka Cause & Effect or Ishikawa) Diagram is a seemingly simple method of conducting structured brainstorming around the root cause of a process problem. So why is it so hard to get it right? In this 1-hour introductory webinar we'll walk through some classic ways to build a…
Join us for this free 1-hour advanced webinar where we answer the question, "Why do we need hypothesis tests in process improvement?" and then stay with us as we walk you through a real, live hypothesis test direct from the Bahama Bistro! Webinar Recording: How to Set Up and Run Hypothesis…
In the early 1980s there was a countrywide failure of computer tape drives. The tape drives were all made by IBM, they were crashing in large and small businesses alike and no one knew why. This was a big problem for business and definitely a big problem for IBM. We’ll…
My 22-year-old son James got sick over the holidays. The rest of the family was on a trip while he was at home, so I wasn't able to help much. My suggestion to him? "Go to the emergency room." Healthcare Process Problems He went there on New Year's Day, which…
The Cause & Effect Diagram is a popular tool and it appears in most continuous improvement projects. But in reviewing the project examples and publications, I am amazed at how many different ways this tool is utilized. No one can say there is only one correct way to use any…
Did you know that curiosity catalyzes creativity? Join us for this 1-hour introductory webinar and we'll share how you can promote curiosity in your workplace to inspire creative solutions to everyday problems. Webinar Recording: Challenge the Process by Asking "Why?" Webinar Presentation: Challenge the Process by Asking "Why?" Webinar Level Introductory Date…
Well it’s that time of year, when being fat and jolly is starting to feel overrated. Your summer and fall clothes have been put away with care and all the winter attire, including lots of big sweaters and stretchy leggings encourage our bad eating behavior. How do we snap out…
One of the challenges in implementing a Continuous Improvement program is this: After employees go through training, how do they determine where to apply all of their new process improvement tools? Even if your organization is culturally ready for process improvement, how often have you heard people say, “The process…
Wine and Waste: Two terms that are not typically “paired” in our house. Wine is rarely wasted in the consumption process (unless you consider unneeded calories, but let’s not go there). However, what about during the buying and tasting process? There must be some waste there. Or, so I assumed…