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Webinar: How To Use A Fishbone Diagram -

Webinar: How to Use a Fishbone Diagram (ENCORE!)

 The first live presentation of this webinar was so popular that we're doing an encore presentation! The Fishbone (aka Cause & Effect or Ishikawa) Diagram is a seemingly simple method of conducting structured brainstorming around the root cause of a process problem. So why is it so hard to…

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The Definitive Guide To DMAIC -

DMAIC – The 5 Phases of Lean Six Sigma

DMAIC is the problem-solving approach that drives Lean Six Sigma. It's a five-phase method—Define, Measure, Analyze, Improve and Control—for improving existing process problems with unknown causes. DMAIC is based on the Scientific Method and it's pronounced "duh-may-ik." To build your understanding of the method, and help you apply it to…

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Webinar: Challenge The Process By Asking

Webinar: Challenge the Process by Asking “Why?”

Did you know that curiosity catalyzes creativity? Join us for this 1-hour Introductory Webinar and we'll share how you can promote curiosity in your workplace to inspire creative solutions to everyday problems. Webinar Level Introductory Agenda Learn why we stop asking "why?" Understand where Creative Genius comes from Discover what a Profound…

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Challenging The Process: Why Do We Stop Asking Why? -

Challenging the Process: Why Do We Stop Asking Why?

One of the challenges in implementing a Continuous Improvement program is this: After employees go through training, how do they determine where to apply all of their new process improvement tools? Even if your organization is culturally ready for process improvement, how often have you heard people say, “The process…

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Wine & Waste: A Primer On Value -

Wine & Waste: A Primer on Value

Wine and Waste: Two terms that are not typically “paired” in our house. Wine is rarely wasted in the consumption process (unless you consider unneeded calories, but let’s not go there). However, what about during the buying and tasting process? There must be some waste there. Or, so I assumed…

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