Military Improves Motor Pool Vehicle Availability By 69% With GLSS
Texas
Military
Transportation
69%
- The problem: The motor pool was struggling with long delays in request to departure time. The average time was 106 minutes and would sometimes take over 3 hours.
- With GLSS’s Lean Six Sigma Green Belt Training & Certification, the organization reduced the average departure time to 33 minutes—a 69% improvement.
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In military motor pools, ensuring vehicles are ready to roll on time is mission-critical. Delays in departures can disrupt operations, strain relationships between support units and the teams they serve, and ultimately impact overall readiness. One organization faced these exact challenges. Frustrated with frequent delays and inefficiencies, they turned to GLSS Green Belt Training & Certification, a leader in process improvement training, to help streamline their operations and get vehicles mission-ready faster.
The motor pool was struggling with long delays in vehicle departure times, creating bottlenecks that affected mission readiness and team morale. These delays frustrated soldiers who relied on timely transportation for their operations and added extra work for motor pool staff scrambling to meet schedules.
For the organization, these delays weren’t just an inconvenience—they were a roadblock to achieving mission goals and maintaining strong support relationships. Solving this problem was critical, as timely vehicle readiness was directly tied to operational success and the trust between units.
An in-depth review uncovered two major issues behind the delays. First, there was a lack of structure and organization in preparing vehicles. Without clear procedures in place, the motor pool team often handled tasks reactively, leading to inefficiencies. Tasks like loading vehicles, securing supplies, and conducting inspections were often done at the last minute, adding unnecessary stress and delays.
Second, vehicle preparation didn’t feel like a priority for many soldiers. Competing demands meant that staging and loading were frequently overlooked until it was almost time to leave. As a result, pre-trip processes were rushed, leading to mistakes and rework. It was clear that discipline and routine were needed to address these challenges and improve overall efficiency.
With GLSS Training & Certification leading the charge, the organization implemented several game-changing improvements.
- Mission Briefs were introduced before every departure to clarify goals, timelines, and expectations. These briefings emphasized the importance of proper vehicle preparation and how it directly supported mission success.
- A standardized Pre-Trip Routine was established. Soldiers were trained to follow a step-by-step checklist for inspecting, loading, and staging vehicles well before departure times.
- A final Quick Pre-Trip Check was added to verify that vehicles were mission-ready and that supplies were securely loaded.
These new processes created a structured, disciplined workflow that eliminated the guesswork and last-minute scrambling. GLSS’s hands-on training ensured the team understood how to execute these changes effectively, making the transition seamless and impactful.
The transformation was immediate. Average vehicle departure times plummeted from over 100 minutes to just 30 minutes—a remarkable 69% improvement. Departure schedules became consistent, and the motor pool regained the trust of the units relying on their services.
With the new routines, the team worked more efficiently, reducing the labor hours required for vehicle preparation. Soldiers gained confidence in their roles, and the entire process became a well-oiled machine. The improvements not only enhanced operational readiness but also strengthened morale and trust across the organization.
with GLSS
By partnering with GLSS Training & Certification, the motor pool achieved faster results and laid the groundwork for future success. GLSS’s innovative training approach—combining practical, hands-on learning with clear, actionable strategies—empowered the team to quickly implement changes that stuck.
This project didn’t just solve an immediate problem; it positioned the organization to tackle future challenges with confidence. With streamlined operations and a renewed focus on mission success, the motor pool set a new standard for efficiency and reliability in military logistics.
