At AMSURG, David Mayer, a certified Kaizen facilitator led a two-day Kaizen event that consisted of AMSURG corporate, clinical and operational staff. By collaborating on opportunities for improvement in all areas of center operations, the team implemented 12 key changes through the creation of best practices and creative problem solving with visual management tools. All in all, by eliminating duplication and reducing non-value added steps, the team was able to implement and sustain a 33 percent reduction in room turnover time. Talk about improving downtime!
