skip to Main Content

Voice of the Customer (VOC) is data that represents the needs and wants of your customers.

VOC data is collected through various means, including Surveys and Focus Groups.

For a better understanding of Voice of the Customer and an overview of Lean Six Sigma, check out our Free Lean Six Sigma Yellow Belt Training, Green Belt Training or Lean Training.

This Post Has One Comment

Comments are closed.

Close search
Cart
×Close search
Search