TQM
Time to tip our hats to the man who pointed out that sometimes inspection costs more than the defects themselves. Huzzah! Best known for establishing
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Did you know Dr. Kano was a student of Dr. Ishikawa? Did you know Dr. Kano was still with us? Does he know everyone still
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TQM was an organizational approach developed in the late 80’s to create a culture of continuous improvement by focusing on customer satisfaction. The idea was
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Total Quality Management was an organizational approach developed in the late 80’s to create a culture of continuous improvement by focusing on customer satisfaction. The
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