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7 Ways To Measure & Manage Soft Skills - GoLeanSixSigma.com

7 Ways to Measure & Manage Soft Skills

Whether you prefer Lean, Six Sigma, or Toyota Kata as your method of choice, measurement is a key principle and a thread that weaves its way through any scientific-thinking or improvement approach. It is through objective measurement that we remove assumption, bias, opinion, and let’s face it—drama. The simplest and…

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The Definitive Guide To DMAIC - GoLeanSixSigma.com

DMAIC – The 5 Phases of Lean Six Sigma

DMAIC is the problem-solving approach that drives Lean Six Sigma. It's a five-phase method—Define, Measure, Analyze, Improve and Control—for improving existing process problems with unknown causes. DMAIC is based on the Scientific Method and it's pronounced "duh-may-ik." To build your understanding of the method, and help you apply it to…

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How To Win The Confidence Game - GoLeanSixSigma.com

How to Win the Confidence Game

Facts and data are the hallmark of good problem solving – but all too often we don’t have enough data or the right kind of data to make good decisions. In Lean Six Sigma we frequently call upon statistical methods, where we know that having an adequate sample size is…

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Lean Six Sigma Glossary - GoLeanSixSigma.com

Measure Phase

The Measure Phase is the second phase of the DMAIC process. During this phase the effort is to determine key ways to measure the process, define each of the key measures and then form a plan to detail who will collect the data, in what quantity and where. This data…

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