King County's Wastewater Treatment Division paves the way for process improvement with a two-pronged approach: Changing Culture and Kaizen Improvements. Here's how Sandy and Bill are helping to reduce lead time in their Capital Streamlining efforts. Bill Wilbert has worked for the King County Wastewater Treatment Division for 17 years.…
King County continues to streamline processes and make things simpler and easier! Watch this 30 minute success story to learn how they reduced unnecessary steps in a process that almost all organizations have: the travel expense process! The Challenge King County—Washington State's most populous county, with over 2 million citizens—has…
In this Success Story Snapshot, learn how Jim Shoemaker is helping make it easier for King County landlords to register as suppliers to veterans. Thanks to Lean Six Sigma and worthy efforts like this, process improvement is alive and well in the State of Washington! The Challenge One of our…
King County Wastewater Treatment Division successfully improves the Capital Design process. Roger talks about the successful project and how a team from Wastewater Treatment Division helped reduce lead time on this Capital Design Review Process. The Challenge In the Wastewater Treatment Division, Roger realized that since they were short on…
Ana Schoenecker has worked for the King County Treasury for 14 years. She is the current Real Property Administrator for the Property Tax Office and she is a Lean Six Sigma Green Belt. Laura Wilson has worked for King County for almost 12 years and in Treasury for 6 years.…
King County successfully creates internal partnerships to streamline procurement processes between agencies. Watch this 30 minute success story featuring Kara Cuzzetto, a Continuous Improvement Manager. She talks about a successful project and how Wastewater Treatment Division and the Financial Business Operations Division helped to reduce lead time in Procurement efforts. The…
King County Retirement & Benefit Services is paving the way for process improvement in Government. Watch this 30 minute success story to learn how Kimberly Fleming is identifying and eliminating waste in a process to deliver more value – faster! The Challenge Kimberly’s team was tasked with creating value stream maps…
At the time of this project, Chris Franco was a Lean Six Sigma Green Belt, Army Veteran and Special Projects Coordinator at King County in the state of Washington. His team at King County decided it was time to focus on improving a painful process for the customer: the Special…
Whether you’re just starting your Lean Six Sigma journey or you’re in the middle of improving a process, guidance from Experts can help make your efforts easier – and more successful! In this Expert Excerpt, we interview Kara Cuzzetto, who shares key insights to being successful with Lean Six Sigma…
They're delivering a one-two punch to defects. They're ridding the earth of process waste. They're on the front lines delivering customer service perfection. They're in leadership striving to make a difference in the world. They're kicking process improvement butt! The Wonder Women of Quality are here! This month in the…