Fishbone + Ishikawa = Fishikawa! We know him best for this essential root cause tool, but did you know Dr. Ishikawa developed the first Kaizens, aka Rapid Improvement Events? And where would we be without his 7 Basic Quality Tools? Check out this Fishbone Webinar created in his honor and…
The Cause & Effect Diagram is a popular tool and it appears in most continuous improvement projects. But in reviewing the project examples and publications, I am amazed at how many different ways this tool is utilized. No one can say there is only one correct way to use any…
When organizations want to address an issue, they frequently bring people together to determine what actions to take. Often, part of the group’s process is to brainstorm about what causes the issue to happen in the first place. Maybe you have been in one, or several, of these situations with…