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By using Lean Six Sigma, Kern County discovered that it required an average of 1.2 hours to resolve IT Help Desk requests with multiple handoffs between teams. ...
The Town of Oro Valley recognizes the importance of employee training for maintaining compliance with both Town-wide and job-specific requirements. However, the current process to assign training and then track the status results in incomplete employee records and potential compliance ...

Inside and outside of the public sector, the pressure is growing for lean process improvement and increased quality. The idea has been around for decades.

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 How do you describe the value of Lean Six Sigma projects? They are more tangible than receivables so clarifying their worth helps organizations plan

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 Join us for a 1-hour webinar as we walk you through the steps of creating a “Money Machine” within your organization. Webinar Level Introductory

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Kern County, California had a juvenile probation violation problem. The problem wasn’t the kids—it was the 29 hours it took each officer to complete a Violation of Probation Warrant. With an average of 18 cases per week the process cumulatively ...

Lean Six Sigma: Kern County Saves $19 Million & 100,000 Hours of Labor In 2015, an oil-market crash lead to a $44 million loss in

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Government is challenged every day to get more done with less resources. In the public sector, change is often harder than in the private sector.

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Lean Six Sigma Success Story: LOCATION Florida INDUSTRY Healthcare FUNCTION Patient Care IMPROVEMENT 350% In this Success Story Snapshot, learn how Jim Shoemaker is helping

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Lean Six Sigma Success Story: LOCATION Florida INDUSTRY Healthcare FUNCTION Patient Care IMPROVEMENT 350% Think it’s impossible to make a significant change in government? Well,

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