government
How can any resource-limited government agency fulfill its responsibilities and provide the highest level of service? By evolving into a community of problem solvers dedicated to fostering a culture of continuous improvement.
Bolstered by their success (doubled their goal of a 20% reduction in lead time and completed the project in under 6 months), the team continued to identify and implement further improvementsâthe culture of problem-solving was palpable!
The Federal Emergency Management Agency (FEMA) came under considerable criticism after hurricane Katrina for its slow response. GoLeanSixSigma.com Green Belt Charles White really dug into FEMAâs processes and identified opportunities to make significant improvement with some common sense changes to material handling and loading.
With municipal budgets under increasing pressure and few elected leaders willing to risk a tax increase, local governments must still ensure their citizens enjoy the highest possible level of service.
By using Lean Six Sigma, Kern County discovered that it required an average of 1.2 hours to resolve IT Help Desk requests with multiple handoffs between teams.
The Town of Oro Valley recognizes the importance of employee training for maintaining compliance with both Town-wide and job-specific requirements. However, the current process to assign training and then track the status results in incomplete employee records and potential compliance issues with Occupational Safety and Health Administration (OSHA).
Inside and outside of the public sector, the pressure is growing for lean process improvement and increased quality. The idea has been around for decades.
ïŧŋïŧŋïŧŋ How do you describe the value of Lean Six Sigma projects? They are more tangible than receivables so clarifying their worth helps organizations plan
ïŧŋïŧŋ Join us for a 1-hour webinar as we walk you through the steps of creating a âMoney Machineâ within your organization. Webinar Level Introductory
Kern County, California had a juvenile probation violation problem. The problem wasnât the kidsâit was the 29 hours it took each officer to complete a Violation of Probation Warrant. With an average of 18 cases per week the process cumulatively drained over 2,000 staff hours each monthâhours they couldnât spend helping troubled youth.
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