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With GLSS, the United States Military reduced hiring lead time from 42.8 days to 26.4 days—a 38% reduction.
With GLSS, this government agency reduced the payment time from 56 days to an average of 3 days—a 95% reduction.
Hiring Project Managers took far too long—up to 115 days. This excessive S&T’s ability to support R&D projects efficiently resulted in slower project delivery times. With GLSS Green Belt Training & Certification, they reduced the time to 57 days—a 50% improvement.
How can any resource-limited government agency fulfill its responsibilities and provide the highest level of service? By evolving into a community of problem solvers dedicated to fostering a culture of continuous improvement.
Bolstered by their success (doubled their goal of a 20% reduction in lead time and completed the project in under 6 months), the team continued to identify and implement further improvements—the culture of problem-solving was palpable!
The Federal Emergency Management Agency (FEMA) came under considerable criticism after hurricane Katrina for its slow response. GoLeanSixSigma.com Green Belt Charles White really dug into FEMA’s processes and identified opportunities to make significant improvement with some common sense changes to material handling and loading.
With municipal budgets under increasing pressure and few elected leaders willing to risk a tax increase, local governments must still ensure their citizens enjoy the highest possible level of service.
By using Lean Six Sigma, Kern County discovered that it required an average of 1.2 hours to resolve IT Help Desk requests with multiple handoffs between teams.
The Town of Oro Valley recognizes the importance of employee training for maintaining compliance with both Town-wide and job-specific requirements. However, the current process to assign training and then track the status results in incomplete employee records and potential compliance issues with Occupational Safety and Health Administration (OSHA).

Inside and outside of the public sector, the pressure is growing for lean process improvement and increased quality. The idea has been around for decades.

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