government
With municipal budgets under increasing pressure and few elected leaders willing to risk a tax increase, local governments must still ensure their citizens enjoy the highest possible level of service.
By using Lean Six Sigma, Kern County discovered that it required an average of 1.2 hours to resolve IT Help Desk requests with multiple handoffs between teams.
The Town of Oro Valley recognizes the importance of employee training for maintaining compliance with both Town-wide and job-specific requirements. However, the current process to assign training and then track the status results in incomplete employee records and potential compliance issues with Occupational Safety and Health Administration (OSHA).
The time required to establish a medical aid station directly impacts the ability to save lives on the battlefield. Currently, the average lead time is 45 minutes. Every minute saved is lives saved.
Inside and outside of the public sector, the pressure is growing for lean process improvement and increased quality. The idea has been around for decades.
ïŧŋïŧŋ How do you describe the value of Lean Six Sigma projects? They are more tangible than receivables so clarifying their worth helps organizations plan
ïŧŋ Join us for a 1-hour webinar as we walk you through the steps of creating a âMoney Machineâ within your organization. Webinar Level Introductory
Kern County, California had a juvenile probation violation problem. The problem wasnât the kidsâit was the 29 hours it took each officer to complete a Violation of Probation Warrant. With an average of 18 cases per week the process cumulatively drained over 2,000 staff hours each monthâhours they couldnât spend helping troubled youth.
By eliminating the non-value added steps and handoffs, the process of adding a new cost center went from an average of 7 days to 4.2 days.
Lean Six Sigma: Kern County Saves $19 Million & 100,000 Hours of Labor In 2015, an oil-market crash lead to a $44 million loss in
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