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DMAIC is the problem-solving approach that drives Lean Six Sigma. It’s a five-phase method—Define, Measure, Analyze, Improve and Control—for improving existing process problems with unknown

A process map is an important part of any Lean Six Sigma project – it helps communicate the process at the center of your project

The Lean Six Sigma toolset makes use of a variety of process maps. Each of these diagrams aids in understanding the flow and making it

“Gemba” is a Japanese word that translates into “the site” or “the place of work.” There is a related word, “Gembutsu” which means the “actual

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