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Sean: “I just took a course on listening skills!” Tracy: “Good for you!” Sean: “Go ahead – quiz me!” Tracy: “Okay, what’s the opposite of

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Carlos: “Okay, tell me about yourself!” Evelyn: “I am certified in rocket surgery and I was valedictorian of my state…” Carlos: “Hmmm… Do you have

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Elisabeth: “How did your inventory reduction work out?” Scott: “Come see… our department is spotless!” Scott: “See? No inventory anywhere!” Elisabeth: “Wow! How did you

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Sean: “Do you know what everyone’s improvement ideas usually involve?” Tammy: “Technology?” Sean: “No, OPM.” Tammy: “Did you say “opium” like the drug?” Sean: “No,

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Carlos: “You can have whatever you need!” Elisabeth: “I totally support you!” Tammy: “Where did everybody go?!” Sure the Bahamas seem far away, but why

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Tammy: “Maybe we rolled that out too fast?” Do you want to rollout Lean Six Sigma the right way? Check out our Ultimate Lean Six

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Tammy: “Do you want to fix the ordering process?” Evelyn: “No, our process isn’t the problem.” Tammy: “Okay, what’s the problem?” Evelyn: “The kitchen!” Tammy:

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Sean: “It was the chef!” Tammy: “It was the manager!” Elisabeth: “What are you guys doing?” Tammy: “It’s a new technique we heard about.” Elisabeth:

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Carlos: “What’s the problem?” Elisabeth: “The problem is we need to hire more people!” Carlos: “That’s a solution masquerading as a problem.” Elisabeth: “Okay, the

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Evelyn: “Check it out… This thing can prevent big food pieces from getting into the puree!” Elisabeth: “Do you mean something like this strainer?” Sure

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